Red Lion — Restaurant in Cannock Chase

Feel that it is only right to express our anger and disappointment we have with the red lion after our visit this afternoon. We decided to visit after remembrance parade. A family of 9 of us with 5 young children. First of all we walked in and felt like as if we didn’t belong there. Ordering was terrible. Very slow and inaccurate leaving us with missing food for one of the children. When asked if we could put through an order for the missing dish Sallie said I can do but you will have to wait a long time because the chef is doing Sunday lunches. ( the dish missing was a child’s sausage and mash) not a large dish. So we said forget it we can’t wait that long we will make a meal up with the food we had In front of us. Our 5 children was sat fairly quietly eating their dinner and once finished went to go an play outside. Like most children do in the red lion. There was one other couple in the area where we were eating and Sallie decided to shout at the top of her voice from the bar up to where we were sat up the stair. Can you tell your kids to stop screaming and running around because people are eating their dinners. I can 100% and so can that other couple vouch that our children was not running around. Yes they were a little loud through playing and excitement but they were walking from outside to where we were sat. Roughly 10 foot away from door to table. She reckons she shouted us from the bar whilst serving a customer before her public rant Infant of other customers at the bar. Which we only heard her once. Even the chef looked at us as if to say wow what is going on. We quickly left after feeling completely embarrassed over her public rant to us. We decided to come back in to express our concerns to the manager. When we asked her she became very aggressive and said he’s not about he’s upstairs. Started shouting at us again In front of customers when the manager finally come down he didn’t take any interest in what we were saying. Yes it is a restaurant and people are eating and children need to be under control. Ours weren’t exactly causing much of a fuss But this WAS a family friendly pub and we visit quite regular but after today we won’t be returning. And I suggest if the new owners want to succeed they need a rejig of staff because not only was she rude to us she has a face like thunder and isn’t approachable. Very loud...

Just had the most lovely Carvery at the Red Lion Brereton with my dad and daughter. The staff are all so friendly, nice relaxed atmosphere. All of the food was exceptional. Fresh veggies (peas carrots and my fave cabbage!) beautiful cauliflower and broccoli cheese. Nice buttery mash and crispy roasties. Great flavour to the beef, and the pork was absolute perfection! Trimmings of stuffing balls, pigs in blankets and a yorkie topped off with the richest meaty gravy. I then realised they did takeaway, and boxed up another to take home for my fella. As a side note, my daughter works in catering and she made a comment that the food hygiene standard was really good. Food was covered over when no one was being served. All food was freshly prepared and brought out in small batches so it stayed fresh and wasn’t standing for ages. And the serving area was extremely clean and tidy Would recommend this place for a banging...

As a family, we really enjoy visiting the Red Lion. We've had many lovely meals there, the portion sizes are always very generous and the atmosphere is warm and inviting. There's always a variety of different social events from family fun days to music nights that are well organised and great fun. Tony and Sharon are very welcoming and always happy to accommodate our large brood. The kids love playing the table football and my husband enjoys the darts and pool. It's a great place to relax and unwind. Their new menu made up of locally sourced meats and produce is fabulous (A great way to support the community) I'm always excited to see what the specials are and the carvery is top notch. I have a bit of a sweet tooth myself and the puddings are always mouth watering. In a recent visit I had the biscoff cheesecake and it was incredibly moreish. Highly...