H's Cafe — Restaurant in Canterbury

Called in on the way home from Dover and ordered 2 full breakfasts - after waiting 45 minutes for the food my wife overheard a customer getting told that was ordering that it’s about half hour wait for food, after another 15 minutes a chap on another table that had been sitting in the cafe before we ordered managed to get his bacon roll!

After sitting waiting for an hour and 20 minutes with no food we’d had enough, got a refund and left.

Such a shame as it’s got great potential but not well managed, but in fairness the bike shop was as helpful as a chocolate fire guard too 🫣

Is it a Southern mentality to just leave people waiting forever while trying to avoid eye contact?

The 1 star for service isn’t anything to do with the young lady on the till serving people - she was lovely and very polite (I waited to speak to the bloke and he left when a rather grumpy Welsh bloke asked for a refund)

And lastly the 1 star for atmosphere - was because of the sad and hungry customers left waiting for food.

All in all if intermittent fasting is your thing then visit...

Terrible customer service, not family friendly at all, attempted to go for breakfast this morning as my partner wanted to look in the shop anyway, when we arrived I asked if we could put 2 tables together so we could sit with other members of our family who were meeting us there, in total there was 10 of us meeting, I was told we weren’t aloud to move any tables or chairs, was then told we couldn’t even put one chair on the end of the table we were sitting at and we are a family of 5 so we weren’t aloud to sit together! In the end we decided to leave and go to Cafe Solo where they were friendly, accommodating and sat us all together, I’ve never experienced such terrible customer service before, even the other customers commented that it was ridiculous and they were stupid for letting 10 paying customers go! Will never return and would...

I arrived fairly early and was actually their first customer of the day for a Sunday and a full English breakfast. It was as other people said spotless! For an ageing cafe/Bikers meet.

Also the food was very good and a lot of it, I was very pleased and didn't eat again until the evening!

Obviously there is plenty of parking and of course it is adjoined to the Hs Honda dealership.

However this is a cafe anyone can use and it's convenient if you are Dover bound...