Tea on the Green — Restaurant in Chelmsford

I wouldn’t come here again..

As my first time in Danbury, there wasn’t much options of places to eat. I’d walked in here in hope of having something for brunch, and seeing it attached and working aside the deli, expected decent dishes.

The place looked run down. I’m assuming it was suppose to be a vintage style tea room, but it needs a deep clean, some redecorating, love and attention.

Don’t get me wrong, the Lady was friendly who served me, but she was either busy doing something on her computer or round the back in the kitchen, having a conversation with another member of staff, loud enough for the few customers in the front to hear, about someone who was asking general questions about the place and probably wasn’t satisfied either.

I was close to just walking out without paying, but had the decency to pop my head round and ask to pay. So attention to customers is needed, checking to see if they need anything.

I had eggs Benedict and a mocha. I wouldn’t say the meal was worth 8.95. The eggs looked sad. Taste wise, it was okay but it wasn’t wow. The presentation could of been much better, and again, not sure if it’s suppose to be vintage related, but just plain white plates would have been better.

I know it was miserable outside which didn’t help, but the lighting and brightness was dark. Cobwebs and rested dust on lights, overhead fan, windowsills and other places. Floor needed a good sweep and tables needed cleaning. It wasn’t exactly busy so one of the ladies could have swept and cleaned the tables as soon as people left.

Most of the chairs were stained, the wallpaper shows wear and tear, and the bathroom tiling...

Went in with my grandchildren and a friend who had a stroke recently for lunch. The cafe was busy but as we entered there was a free table on our right. As we sat down a waitress came to clear the table and abruptly told us we couldn't sit there as it was reserved. I said oh sorry but it didn't have a reserved sign on the table. My friend struggled to get back up, the tone by which the waitress spoke to us ment everyone was now looking at us. We turned to leave when a very kind gentleman offered us his table. We thanked him and went to sit down. The waitress saw we were sitting down at the new table and shouted loudly across the room, 'oh you can sit there but I won't be able to serve you for sometime and your food will be ages!' The whole cafe went quiet, everyone staring at us again. Feeling belittled and unwanted we got up and left never to return again!! The waitress had no customer service skills and was just plain rude. As, my friend on her walking frame struggled back out through the people standing in the cafe, the lovely man who had given us the table followed us outside and said ' Sorry, but I know a lovely garden centre cafe not far from here and gave us directions.' What a lovely man thank you for your kindness, we had a lovely lunch in the end not in this cafe. Kindness, being polite and treating your customers with care even when your busy costs...

We visited tea on the green last year and had a fabulous cream tea. Having decided to take my wife again for valentines day, I rang on the 13th Feb to be told to ring back and book on the day. I then rang again at 0830 and successfully booked a table for two at 3 pm. Romance was in the air!! I was told that there was no hot food at this time and I stated that we wanted to have two cream teas "tea for two at three that'll be fine" was the cheery reply. Great I thought. Having driven out to Danbury we were seated at a reserved table and perused the menu that includes high and cream teas. "Two cream teas" we cheerfully requested ..."we have run out of scones" was the reply. Shame. The place looks lovely, takes orders politely and confirms you for cream tea reserving you a nice seat overlooking the green only to have sold all the scones spoiling your plans and leaving you no option but to withdraw scone less. If you like beautiful tea rooms with no cream teas this will be great if not make sure when booking you ask them to specifically save you a scone or two or you'll have a wasted journey. A Sconeless...