All staff polite and helpful but also a couple who were challenging. Quite frankly I find it very poor customer service, when i request or decline something which does not meet my standards or requests, that a waitress and a chef, serving the meat, felt the need to try to override my choices or requests. We are paying for our food, paying for the service and keeping people employed by doing this. Either I am a happy content customer who has experienced a great meal and a great service, and I pay my bill, or I do not! I would not pay for any bills whatever they might be for, if my need or requirements were not met, so I feel this should be address in the hospitality sector too. I am unsure why hospitality staff feel the need to challenge the customers choices. I feel the correct way to address this would be to provide the customer, within reason of course, what it is they have asked for.

1. I did not want the slice of lamb provided to me, which was two thirds fat, i asked for him to remove it from the plate. To which I received a reply on butchery and fat to meat ratio.
2. my daughter requested a fresh sauce as the bowls in the condiment section was practically empty but also, the remaining scrapings were dried up. Ours were not big demands, not rudely requested and I feel these could have easily just been provided without "well thats not our way", kind of attitude. Small things like this, make big differences to reviews and recommendations, not to mention, return visits.