We have been going to Blue Stoops for years as a family at Christmas and have been very pleased with it but this year was very disappointing. Our first impression was the bar which used to have a great selection of local artisan beers on draught but this year there were just 3 standard beers on draught. We ordered coffees and teas which were served on a very dirty looking tray. not a great start but unfortunately things didn't improve. We had the Christnmas lunch menu. The starters and desserts were fine but the main courses were a big letdown. The turkey looked as though it was sandwich turkey, not fresh turkey. The mashed potatoes were cold and the roast potatoes were almost impossible to cut through. The stuffing was tough to cut into. Everyone in the party struggled to eat the meal. Our vegetarian member said her meal was dry as no vegetarian gravy had been served for her. She was told that all the gravy on the table was vegetarian which suprised us us as 1. We weren't told about this and 2. We had never come across vegetarian gravy having been served for everyone as standard anywhere else before. One family member had ordered cod and when he commented on the very small quantity of vegetables with it he was told that as fish was so expensive smaller poritions of veg were served with it to compensate. There service was very friendly but dreadfully slow. After going to Blue Stoops for years it is unlikely that we will return in future....
Read moreBeen 3 times now and no mixed grill on despite the signs outside advertising it, does it exist! last week went on Monday for steak night but no steaks or mixed grill as meat not delivered, got there ar 5.45 tonight, wasn't busy but all tables reserved except one which we got, ordered mix grill, had run out but did have steaks on for steak night, had a rump steak instead, staff didn't know the cost on a Monday but till would work it out correctly when I settled??- when meal arrived there was no onion ring nest or grilled Tomatoes, when I questioned i was told they'd run out of tomatoes (although plenty of halved tomatoes on salads) and as it was steak night and cheaper than normal so you don't get onion nest (ie not the meal on the menu) had i have known you didn't get tomatoes or onion rings i would have paid normal steak price as discount only around £4!! and had the meal i thought I ordered) Food itself was ok but service spoiled my experience and won't be rushing back - As an aside, as we got the last table, an elderly couple came in 5 minutes after us and were being turned away so we invited them to sit on our table, we finished our meal and they finished theirs and more than half the tables were still free, surely you get a time for the bookings and could have offered them a table and a time limit, needs looking at although we enjoyed their company, all in...
Read moreI come up to the stoops alot with my family as its the one of the only places my nan will come- she has dementia and gets confused alot, she is also gluten free. The staff are always very welcoming and so helpful. The chefs come out to talk to my grandma about what she can have and makes her feel very comfortable. There is a wide choice on the menu for everyone and they always have boards full of specials as well. This week I chose to have the mac and cheese, which is my favourite special they have. We also had a plate of loaded fries for the table. We had the cajun chicken one, it was a very generous portion. The rest of the table had specials including the hand rolled cornish pasty and the mushroom and Stilton burger. My nan (gf) had a gammon with pineapple and chips, she was very pleased with this. Most of the puddings are gluten free as well which is very refreshing for my nan who usually can't have pudding when she goes out as places don't tend to cater. My nan had the lemon meringue pie and my grandfather was very pleased to see his favourite of home made tiramisu on the special board. Not a bad price, and the experience over all is lovely, the staff are always great even when having to deal with...
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