After booking what we thought would be a romantic valentines meal for two at this place ,we were disappointed when on arrival we found we were the only booking . We were given a choice of the restaurant ( a separate room ) or to sit in the bar , where a musical turn would perform later. Taking a look in the restaurant only one table had a cover on it , and was bare apart from that ( not very romantic in any way) so we decided on the bar area, where we were given a choice of where to sit. ( At least they had put up a few balloons ) We took our seat and were given a complementary glass of sparkling pink fizz, and given our cutlery. A few minutes later the entertainment arrived. ( a singing guitarist ) We were approached and Told we would have to move as the turn wanted to set up where we where sitting. We moved to another area of the bar. Unfortunately an area with TV,s showing football, and speakers playing music at the same time, being the only available seating. A few minutes later the speakers were turned up even louder. We thought they would be turned off when the entertainment started . The first course arrived and we asked for the far too loud music be turned down a little, which they did. The entertainment started, but the speakers were turned over to football commentary, so we couldn't hear the singer properly. At this point we decided to eat up and give it up ad a disastrous valentines meal. The next course of the meal arrived and was very tasty, as was the first course, but it was not very hot. We persevered not wanting to complain. ( any colder we would have ) we finished off with the final course which again was tasty, but the brownie part of my partners was burnt and tasted as much so was left. My desert was very nice . On reflection the food was good but needed a little more care and attention, the overall experience I hope I never have repeated. We will not be back until things change. Maybe just for a drink to keep an eye on things to see if they improve. PS. Five hours after writing this review, during the night, my partner was taken I'll with Stomach pains and D & V. Coincidence ?. Further to the recent post, my partner was really I'll for three days, including a work day loosing a days...
ย ย ย Read moreDon't go to this pub unless you have been in all night.
We went tonight after an evening at the hasland club to catch last orders.when we arrived, hubby went in to order drinks, a local outside said you won't get served unless you have been in all night and the landlord was stood in the doorway having a cig.the landlord reiterated the same but I thought, hubby inside, so see if he gets served. He was told no! We ordered a taxi which was 20 mins so we were stood outside waiting. In that time, we saw several people getting served drinks, including someone who pulled up in a taxi 5 mins before our taxi arrived.
As a couple who go out regularly drinking, we will not attempt this pub again and will give our feedback to everyone we know. Unless you have been in this pub all night, you are not welcome even if they are still serving, or they are obviously so well known they can just turn up and get served!
There is a well know mantra in any retail, you get one chance to lose a customer. The landlord in this establishment enthusiastically grabbed this...
ย ย ย Read moreCame here as a guest of a wedding party. From arrival of our party, staff was inconsiderate and their manners were atrocious. Was told food wasnโt available even though there was signs stating you could order food. We was there majority of the afternoon, later on when ordering more drinks the staff asked if we had just arrived (trying to refuse service as was crowded). We was told to limit the amount of people at the table, we complied and moved half the guests to another table. However there was a group of local lads that seemed to be exempt to the rules from management. Our experience of this put went from bad to worse. We wonโt be returning, nor...
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