The Bat and Ball Country Pub and Haywards Restaurant — Restaurant in Chichester

Wonderful location, beautiful gardens and very attentive staff overall with excellent manners, but found the food is not really good value for money or certainly needs some attention.

Both myself and my husband had the seafood platter. At £28 each I would have expected the waste sack to have been removed from the langoustines (maybe I'm being a bit fussy). The waste sack of both the two langoustines had burst and left my food swimming in the creatures' last meal. Yum!

The chips were also crazy salty. I was literally brushing the salt off before my lips disappeared back into my face. The dish came with samphire and I think I had a grand total of 4 sprigs.

To get some more greens we ordered the tempura broccoli. First of all the batter was not tempura batter at all, it was normal batter. And secondly the batter was raw on the inside and just a clumpy dough.

Husband's dessert was fine. I had cheese and biscuits and whoever had put it together had literally poured the relish all over the biscuits and the cheese. As in probably four tablespoons worth. As a result most of the biscuits were soggy so you couldn't put anything on them, they just fell apart.

I ended up scraping relish off all the cheese. As an absolute cheese and biscuits glutton I like to choose whether or not I want relish on my cheese, rather than have it decided for me.

Honestly the whole plate was just a mess. I really wouldn't have said anything, but £13 for such a crime to be committed against cheese and biscuits, was a bit steep.

We paid the full bill and didn't ask for any discount because we ate the majority of the food, but when we asked to speak to the manager about the state of the food...all I can say is I think they need training on how to deal with, I don't want to use the word complaint, but constructive criticism. It didn't really feel like they cared and needed a bit more maturity, they just said "I'm sorry about that."

The response to the issue with the cheese and biscuits that we showed them was "well it depends whose done it". And then they left.

All I'd recommend is doing some check backs on food before dishes go out and perhaps look to see if the menu is accurate, especially when commanding such...

Got delayed on the way down to my mum's 70th birthday barbecue. 5 and a half hours through pouring rain and heavy traffic. On arrival the burgers had gone stone cold and the potato wedges were looking decidedly finished. Since cold leftover burgers are inedible I requested the barbecue to be re-lit but this was refused. I pointed out I was tired and hungry but there was no let up. I was grudgingly offered reheated burgers from the microwave but this is also unacceptable since if I wanted microwaved burgers I'd have gone for a Rustlers.

I was then told that the kitchen closes at 3pm and nothing could be done. Even waiting gorgeous it to reopen at 5 to relight the barbecue was refused. In order to avoid spoiling my mum's 70th I bit my tongue but the whole experience and thecsurliness of some of the staff when asked to, you know, actually serve their paying customers, left a bad taste.

What kind of time to close the kitchen is 3pm anyway? It's driving away customers.

Seriously, save your money and do what I did, go to the Three Crowns, and ordered a burger that was actually hot. I made sure to get the exact same food that I missed out on. At least they want your custom and have staff who want to help.

Or if it's a family bash, bring a disposable barbecue and extra grub. If they refuse to relight (and let's face it, a gas barbecue isn't actually a proper barbecue) then pull it out and start doing your food on it. Seriously. If you dont get what you're paying for then make sure to make your...

Few of us were booked in for dinner and camping here. Lovely setting though - and the weather matched the peaceful location. And also, the young lad serving us was quality.

However, the quality of the food was shocking. And a real shame too. Firstly, the chicken and chorizo burgers were laughable, one small chicken breast in the bun with some chorizo bits stuck to the chicken. £16!!!!! The chips that came with my fish and chips were undercooked on the inside.

Worst of all, the steak that was served to my friend (after being told the special was unavailable...) was embarrassing. It tasted like the grill. It had clearly been rushed and was just thrown onto the grill. Terribly cooked. We all tried some and couldn't believe how bad it was. My friend kept some aside for the chef to taste (who of course said it was fine), and the waiter said he'd take 50% off the Steak item on the bill - which is still wrong! He shouldn't have been charged for that at all.

Also, disappointingly, I was confused as to why Rachel said to some of the guys from my party who arrived there before I did, that I had called up in the week and been rude. 1. I was not rude. I simple asked why there was such a late check in time. 2. Be professional, don't be talking about me to my party. And 3, if you had an issue with me calling up, politely say something to ME, not to the others.

The food really was shocking and it was such a shame because everything else was great...