The Lamb Inn — Restaurant in Chichester

This is the third year we have ended a family day trip (4 children and 6 adults) with a visit to this establishment; usually greeted with good service and good food, sadly not on this occasion and we will not be returning. The main issues started with a very long delay in half of our order arriving. We were accepting of the noted time difference between pizzas and other items off the menu but over 30mins was unacceptable. On asking politely when the remainder of our families order would be arriving our server said she would speak with the kitchen. Again a long period of time lapsed with no communication and finally I asked to speak with the manager. This was not a very obliging conversation with the question of what was my order being barked at me repeatedly and my concerns not willing to be heard, or an apology given - until I blatantly asked for one. The food did arrive shortly after this, but sadly the evidently rushed food was accompanied by under cooked fries, which had to be replaced on our request. We did not feel we could tempt faint with dessert. I asked to speak with the manager prior to the bill, which I did away from my party, a vague apology was give with the excuse of the mixed order pizza and main menu and a busy kitchen. A discount was offered but very inconsequential for the issues and on discussion a slightly better percentage was agreed. I will not recount the whole conversation but a classic quote was ‘you did book at 6pm on Saturday night what did You expect’ I expect whatever time of day the same level of service, I expect the same quality of food, I expect good communication and honesty and sincerity when something goes wrong. When the bill came it was too difficult to see if discount had been applied: no simple subtraction of a %, a questionable itemised receipt totalling over £154. Simply...

Not sure how to start this one ,7 in our party wednesday 20 th Juy 2016 table for 7.pm previous day. Placed our order and then waited and waited for our food while people were being turned away we thought because they were busy but then relised there were many empty tables. We chased up our order twice and were told that they were very busy????? Eventually our meals arrived over an hour and a half later - three linguini all very different, one fish and chips with partly cooked chips, one salad with raw asparagus, one burger with huge quantity of pesto sauce that should have been on the salad! One seafood mix starter as a main almost acceptable. I asked why my meal had no prawns and was then given two prawns that were only partly cooked leaving raw sections. We then decided that enough was enough complained again and agreed to return all the food and leave. We were only charged for bar drinks and were given the wine bottle we had ordered. Quite a horrible experience staff clearly not being honest about their circumstances we think they had no chef at all that evening and that they should have told us they could not provide reasonable food. Our friends had eaten there befor and had similar complaints about the standard of the Linguini meals always being different compared to the menu description - great pity for an area that deserves better quality - will never return and never recommend it. The current owners should sell up and move and let proper caterers in!!!!! My best advice to them and their staff never try and bluff your way through you dont know who you are serving! PS I had to mark one star on this review or the review would not be posted i reluctantly have given the lowest score possible so that the...

So out for a little celebration meal and decided to try the lamb inn with my other half. Quick summary food was very good, other things not so good. Long summary.... Called and tried to make a booking and was told it was walk in only. The phone manner was brusque to the point of a bit annoyed sounding. We got there and found the car park was full. It is quite a reasonable sized car park but we hit it early evening and obviously busy and bustling. With a brief wait we did find a spot and then headed in. The front of house manager was also rather brusque and short saying there was only one table inside. Obviously a busy evening but it didnt feel like a friendly welcome. We went in and settled down and were handled by one of the waiting staff, who was bright and friendly, very quickly. Sorted us with drinks in a cheerful way. This was a bit more like it! Our food also came quickly. It was well presented, really nicely cooked and the portion sizes were good to just slightly large. Enough to feel full but not too uncomfortably stuffed. So food highly recommended. But....the toilets... My other half used the toilets and was really disappointed. Sanitizer was outside the toilet so no chance to sanitise the seat, handles etc. It was apparent the toilets were pretty much forgotten about. Not looking clean and lots of used toilet rolls littering the place. It's such a shame when that happens as it sets the tone of the place (having a couple of daughters I've learnt to use it as a judge!) So if they can up their game on these other things then it would easily be 4 or even 5 star but our experience...