Restaurant — Restaurant in Cotswold District

Dear Ballihoo club, I honestly don't know where to begin.

I'm currently renting a cottage in the estate and after reading you are the only food option around I decided to give it a try.

As I opened up the packaging to my veggie burger, things looked very wrong. The contents looked as if (and I wouldn't be surprised if they had ) been sitting there for hours and had became dry, wilted, and depressed.

Your veggie burger patty tasted of old tissue and hard times. Your lettuce was soggy and wilted with a slimy substance covering it.

After an experience and a half struggling to eat your burger I decided to move on to your veggie risotto. (Just looking at it gave me anxiety!)

The risotto had no doubt been ignored for so long and was literally begging for someone to come and rescue it from its room temperature coffin.

To be honest with you I haven't been so angry over food in a long time. Though you have a nice selection, your food shouldn't be consumed by anyone real or imaginary.

Are you rated 3 stars for a reason?? YES!! My suggestion, double back and try eating your own food options, remove the waste and replace it with real food.

I simply ran away from Ballihoo Club because that's all I could possibly do.

Your fries were...

What a shame, we could have spent a fortune in here as staying on the park for 7 days.

The only good things about Ballihoo is the wine (which is over priced) and a few members of the waiting staff, who were let down by the plates they were serving.

As a party of eight people, the food was over an hour in arriving. Which I wouldn’t have minded if the main meals were not flavourless, salty, cheap produce and tasted mostly made in a microwave - the prices were not reflected in the quality or flavour.

We complained to the shift manager, who was rude, dismissive and had an air of arrogance (which was strange as he was even unable to open a bottle a bottle of wine correctly) then sneered as we asked for nice glasses (for the £40 bottle of wine), as the ones provided looked like they belonged in a picnic basket and not a restaurant!

Training, realising the customer is mainly right and a proper manager and trained chef would make a massive difference.

If I were you, I’d order Waitrose to deliver and...

Nice atmosphere and staff friendly just not very attentive considering it wasn’t very busy when we went. Took a while to get menus and drinks. Then 1 hour 45 mins before our food arrived!!! We raised it with staff and didn’t get any apology or explanation. After the arrival round of drinks (finished in our long wait) they didn’t come to take any further drinks orders or take away the empties. Staff were spending more time relaying tables for the following day. Food was lukewarm and very simple considering how long it took to get to us. Portions small and left us hungry considering cost of £18 each. Very underwhelming. We ordered peanut butter cheesecake for desert and had a smear of peanut butter on a plate with some cream squirted on top. No base. Not even fancy, just disappointing. Bill was ridiculously expensive and they automatically added a large tip for themselves. Card machine wasn’t working and overall a very messy experience....