Zetland Arms — Restaurant in Dover

The Zetland Arms Pub is an absolute gem nestled along the beautiful Kent coastline. As a frequent visitor to this charming establishment, I can confidently say that it offers a memorable pub experience like no other.

Upon entering the Zetland Arms, you're immediately greeted by a warm and inviting atmosphere. The rustic decor, complete with wooden beams and cozy fireplace, creates a homely ambiance that's perfect for both locals and tourists alike. The friendly staff members go above and beyond to make you feel welcome, providing attentive service with genuine smiles.

One of the highlights of the Zetland Arms is its remarkable selection of drinks. From ales to ciders and an impressive array of spirits, the pub boasts a well-stocked bar catering to all preferences. The knowledgeable bartenders are happy to offer recommendations and suggestions, ensuring that you find the perfect drink to accompany your visit.

The food at the Zetland Arms is another reason why it's highly regarded. The menu features a delightful range of traditional pub fare with a contemporary twist. Whether you're in the mood for classic fish and chips or craving a juicy burger, the pub delivers satisfying and delicious meals. The quality of the ingredients and the skillful execution of the dishes truly set this establishment apart.

Furthermore, the Zetland Arms offers stunning views of the English Channel, making it a fantastic spot to unwind and soak in the scenery. During the warmer months, the outdoor seating area is particularly popular, providing a picturesque backdrop for an enjoyable meal or a refreshing drink.

In conclusion, the Zetland Arms Pub is a must-visit destination for pub enthusiasts and food lovers alike. With its welcoming atmosphere, excellent service, delectable cuisine, and breathtaking views, it effortlessly captures the essence of a quintessential coastal...

The worst customer service ever in a pub! We were looking forward to returning to the ‘Zetland Arms’ at Kingsdown. They should get their website sorted out! At 10am their website appeared to take our booking, we tried calling them to confirm but it went straight to answerphone. No-one called us back. Having travelled two hours to get there with our young Grandsons, and having waited in the queue at the entrance, the older bar man instead of greeting us and asking if he could help us initially ignored us & then threw us a look as if to say “yes?” We should have walked out at that point but our Grandsons were thirsty and hungry. He took our drinks order but wouldn’t take our food order & told us to look for a table number, but he then completely ignored us and served the next customer who also didn’t have a table number but he took their food order! There was no table number on our table in their garden. Another bar assistant said it was table number 4. We queued again & when we told him the table number he then said they’re not accepting anymore food orders! This was at 1.30pm, their website says no food orders after 3pm. I asked politely if they could at least feed our hungry Grandchildren but they wouldn’t. Very poor that the chef couldn’t make the children some food! We’re extremely disappointed and disgusted by the older bar man’s bad service, contempt of customers, arrogance & rudeness! Actually he did us a favour as we went to the ‘Rising Sun’ just two minutes walk away and were greeted by warm, friendly & efficient staff, and their food was delicious! The Zealand Arms are definitely not...

I first came to this pub 2 years ago and really enjoyed it but this time the experience couldn't have been more different. What made it worse was I booked it for my birthday and had been bigging it up to my friends but it was a massive let down! It started off badly when the barman overcharged us for our drinks. No biggie these things happen but when my partner raised he initially didn't believe us which was awkward. One of the glasses had lipstick all over it but we didn't want to complain again.

When we sat down for our food the service was poor and unattentive and when the food came unfortunately it was not great at all. All of it lacked seasoning but my friends chicken pie was terrible and the sauce had completely split. She tried to eat it. Again it was my birthday and it doesn't create a great atmosphere to be complaining loads! But frankly the pie was inedible so she politely raised it and the waitress agreed it didn't look right. She said she'd speak to the chef, but she didnt come back. When I queried it at the end as the full price of the pie was still on the bill, she said her manager said they could only refund half because my friend had eaten 'half' (a couple of forkfulls isn't half) I've worked in hospitality for 9 years so I get how hard it is, especially when you think people are complaining for the sake of it, but today this was not the case at all. If they had just owned the mistake I wouldn't have written...