Burger King — Restaurant in England

Was meeting my step mum at the services, she had stood with others for over 10 minutes waiting to be served, watched them take the orders of the others, then to be told they were closed and would not take her order!!? I was fuming that they would treat an old age pensioner in that way, they could have respectfully told her 10 minutes before they would not be taking her order!!? How does one more burger meal make a difference to at least half a dozen others that were waiting and being cooked for 😡 She would not let me do anything at the time as I was very angry at the disrespect. I hope this will stop her wanting to give her money for this unhealthy food and no respect - customer service🤞 At least Costa was happy to serve with great friendly customer service once again ( as I usually have Costa while she has burger king) even when you are waiting for service, they are more aware and apologize if keeping you, makes...

Meals arrived quickly, burgers stone cold! After reading the online reviews I decided it probably wasn't worth the effort of mentioning it to the staff working there as customer service isn't there strong point....better than Rivington Services but thats not really a compliment. How they manage to flame grill a stone cold burger is beyond me!

One year on... my family decided it was worth a second chance. We used the "order it yourself and pay for it yourself option" rather than going to the counter. I didn't realise we were now part of the team but it felt great giving them a lift and easing their workload for the same extortionate fee...

I believed this would have given the staff the extra time needed to concentrate and hone their culinary skills.

I was mistaken.... my son described the onion rings as miserable... he is 9! My wife said, "Give them to your Dad".

I can confirm he has an excellent pallet!...

If I could give 0 stars for the food I would. Absolutely appalling, ordered a steakhouse crispy with an extra fillet and a double whopper with cheese. My daughter works at Burger King in Scotland and we always get the same order so please tell me why there was no mayo on the whopper and no bbq sauce on the steakhouse? We were travelling down for a weekend away and I won’t be back here!! The girl that served us was lovely and I do not have a bad thing to say about her as her service skills were great but food was shocking! So thank you to the lovely lady but the person making the food needs retrained to proper standards. Happened...