Domino's Pizza - Brighton - Moulsecoomb — Restaurant in England

Watch out, possible scam!! The food was okay, but the service was absolutely terrible. As someone who regularly orders food, I’ve never experienced such issues before.

I pre-ordered a pizza hours in advance, and it would not have arrived if I hadn't called the restaurant. After the pizza was already significantly delayed, I called the restaurant manager, who told me that the driver was busy.

After waiting even longer, I called again, and the manager then claimed they needed a number to process my order—something I was never informed of initially. They failed to contact me to request it, meaning I likely would never have received my order. The manager handled the situation in an uninterested and unprofessional manner.

I don’t expect this kind of behavior from both Dominos and UberEats.

Providing a number makes absolutely sense, but don’t let someone pay you money and then automatically not deliver the order. Trust the reviews before...

Came to collect a pizza, said it was ready on the app and the tracker board inside. Waited 10 minutes before a member of staff even acknowledged us and spoke to us. No one said anything but kept looking and ignoring us when we tried to ask for our pizza. Then when they eventually acknowledged us, our pizza apparently wasn’t ready and we have to wait an extra 10-15 minutes even though it said it was ready. The atmosphere was so uncomfortable as the staff just stared at us and didn’t bother to ask if we...

disgusting service, ended the phone when we had a issue and acted like we ordered from the wrong place (we didn’t). asked for the manager and the worker impersonated as the manager, same voice and then when i asked for the ACTUAL manager he said he was outside? why is the manager outside instead of in the store. not 1, not 2 but 4 of us called and we all got the phone ended on us. if you can’t keep your attitude to yourself get out of a customer service job. Arjun, this man need...