Favorite Chicken & Ribs Tilbury — Restaurant in England

Terrible service We ordered, via just eat last night ref Alexandra and wait over an hour on our time . I had to go and collect from the driver as no one read our instructions on how to find our house. Trying to explain to the driver was a job aswell as even could not understand what I was trying to instruct him When we ask for a refund we were told it was late due to heavy traffic. This is a lie as we live 5 mins round the corner The truth is they were very busy, wasn't answering their phones didn't read the instructions we left on just eat and the...

Absolute joke of a place never order from here we got our food delivered only round the corner and food come freezing cold chips had been double fried which was still cold the wings was freezing burger was freezing was hot happy at all called the shop wanted me to drive to the shop so they could replace my food absolutely not that’s why I got a takeaway also the lady on the phone calling me sir!! I am a woman! Fix...

Don’t ever order from this place! Found a fly in my chips which I had begun eating& found a fly leg in the bottom of another bag of chips. I rung them up and the manager and staff were very rude and aggressive towards me. Then dealt with the situation by saying they will refund us but never deliver to us again, even though this is their own problem :/ this is no way to speak to a customer after...