Came here end of May food was amazing 10/10 so had family visiting today thought itâs worth travelling from Carlisle for great food how wrong I was!! 4 adults 2 children. 3 out of 4 meals came with chips rock hard burnt you couldnât cut them!! Side of onion rings greasy with raw thick uncooked onion inside. Salad was lovely huge and presented well. Kids meal ok fine for a childâs meal and what you pay.
When I said chips were awful the waitress said itâs a bad batch of potatoâs we can bring fries đwaiting on them the other food was going cold no offer to replace meals just replace chips to fries. Why were you still serving them if you knew they were substandard?? Asked for manager twice (she was busy, too busy cooking to come out)
Eventually they removed the cost of 3 meals, when they seen how much food was sent back. 20 mins after finishing manager??? Well she claimed to be came over to say I was busy sorry I said your lovely staff have sorted it without you after asking to see you twice.
So going from a 10/10 to a 2/10 no offer or any apology from manager yet we spent a lot on drinks etc such a shame as this place was lovely
Waitressing staff lovely and still gave them a tip as to be honest they looked embarrassed at the state of the food we were served. After tonight I advise avoid at...
   Read moreWe were staying at local campsite so decided to call in hoping to get some food. We werent disappointed, what a lovely friendly place. The food choice was great and the portions too big for me but the husband had a good go. The food is just good wholesome, homecookes food which you cannot fault. The owners are so friendly and even to the point I left my very expensive jacket on the first night and when we returned for more food on the second night, it had been put to one side and when we entered, the dark haired lady asked me if it was mine. That to me says how lovelt they are and honest. The second night we even joined in the local pub quiz and were made to feel welcome by the locals. This is a truely lovely pub and we will return when staying up the road. Just really nice food and atmosphere. Even the young waitress was...
   Read moreThe staff struggled to understand our food order and even got the table number wrong. Another lady ordering food had to tell the staff member our table number. When the other ladies food came out before us we waited 5mins then asked the staff where our order was. Apparently it was forgotten and we then went to the back of the queue. At no point did anyone offer us any nibbles or a free drink because of their mistake. When the food finally arrived it was not good. The nut roast was not edible it was rock hard from. The bottom of the pan. The vegetable curry was just a sauce with the vegatables thrown in with no flavour. The 2 burgers had rock hard burnt sweet potato fries. We eventually got free drinks only because we asked. Not going...
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