Hawkins Arms — Restaurant in England

Positive and negative feedback. The negative we where part of a party of 20+ who booked in advance for a function, Hawkins Arms requested a list of meals in advance so they can be prepared which is fully understandable.We looked at the menu on their website only to find the menu online had not been updated so a few had to change their choice of food which again is not a major problem. What was irritating and out of order in my mind is when it came to paying every meal was £1 dearer than the online menu again because the online menu and prices had not been updated, at no point were we told until my wife questiond why the meals we had where more than it should have been. Bringing this to their attention they didn't seem too concerned over it and as they said "its ony a pound" I'm not hard up for £1 but its the principle. In my mind you could apply this to anything you buy, show it as one price but charge extra and say "its only abit extra" but it isnt correct in our minds. The food portions where very generous and the food was hot, that coupled with good service is a posative but the negative part of the overall experiance left a bad taste in our mouths. I would suggest you bring your online menu up to date and the prices.

UPDATE

Very quickly had a reply from Hawkins Arms and have to thank you for the kind gesture. Sorry to find out your website was hacked it would have put a differant light on how we felt had that been explained, sincerly hope that for your benefit you dont have that problem again. Still stand by the fact the food and service was good. Thankyou and good luck...

Staying not far from here, we decided to pay a visit for dinner. They made us a space which was graciously accepted (it was a quiz night and every table reserved!) and boy was we in for a treat. The Wife had the salmon and prawn tagliatelle which she really enjoyed (if you knew Wife, that's an outstanding feat!) and I had the Bacon and Egg burger which came with fries, onion rings and a think was a home made slaw. I could be swayed to say if was the best burger I have had in many years! The fries were perfectly crisp and delicious, the onion rings we beautiful and the slaw which never seems to get enough attention was perfect. The atmosphere of the pub was wonderful with a busy and pleasing laughter, noice and conversation. The staff were friendly and very welcoming! If you are ever in the area, I highly recommend...

Our first visit was for a Sunday Roast, we found it welcoming and the food ok. We rebooked for a Friday evening dinner visit and could not be more disappointed! First we found that indoors was closed and only serving outside in garden. We waited 30 minutes for our drinks and they got the order wrong and the waitress implied that it was our fault for confusing her. Another long wait for the food of which 5 meals were good but the lasagne was pretty much inedible and burnt to a solid lump. When it was returned we were told that we couldn't have a refund as the owner was absent but a free drink was offered against the meal cost. Offer...