Leigh Woods Coffee Co — Restaurant in England

Really disappointing attitude toward staff training and standards.

The young lad on the coffee machine had obviously not had any training at all. He re-steamed milk that had already been heated once, which was already smelling burnt from him not checking the temperature. Congealed old milk left on the steam arm (see photo), burnt old grounds left in the handle, no rinsing or wiping between shots.

I used to train baristas. Any of these hygiene issues individually would be ringing alarm bells that this staff member is not ready to be serving coffee safely to customers, so to see all of them together was really shocking.

When I asked about coffee training, the person in charge took over. He said it was the lad's first day, and remade the coffee without showing him what was wrong.

The remade coffee still had old grounds left in the basket, tasted really burnt, and the chap treated me like i was being a nuisance.

I felt really bad for the young lad, he's being set up really poorly with these low standards, and he could make someone really ill without understanding why. Crusty old milk on a steam arm is a breeding ground for bacteria and a contamination for people with allergies and vegans.

Being in a trailer in the woods is no excuse, people make incredible coffee out of trailers in a number of locations...

After walking the dog on a cold day a decent cup of coffee or a hot chocolate is just what's needed, and these guys provide it. Cakes are really nice and even Trip Advisor reviewers couldn't complain about the portion size. Only there at weekends generally...

This is a lovely refreshment oasis in the wonderful woodland oasis of Leigh Woods in a city fringe environment. A mobile coffee and snack break for walkers runners cyclists and strolling families. Plenty of squirrels about to enjoy...