Metal Bridge Inn — Restaurant in England

Well where do I start. I’d been recommended this venue to eat on numerous occasions prior to this being our first visit with people saying how good the food was. ||With having family visiting, I pre booked a table being Easter Sunday with high expectations and was informed it was a fixed menu of two courses starter and main with an option of paying for a dessert afterwards. ||We placed our order. The restaurant was fairly busy. We ordered 4 starters of soup, chicken goujons and I had the traditional prawn cocktail. ||The starters arrived my traditional prawn cocktail was far from traditional as stated. It arrived on a plate with salad a dressing along with a tablespoon of defrosted prawns in seafood sauce along with a soggy half slice of brown bread, where this appeared to of been defrosted. Really disappointing. A traditional prawn cocktail normally arrives in a glass bowl with the prawns sitting on a bed of shredded lettuce, with a small couple of pieces of bread and butter. Nothing as expected. ||After the starters we all ordered the roast of the day consisting of potato’s vegetables a Yorkshire pudding and both beef and chicken meats. Although edible it was apparent that the meals were prepared using frozen not fresh food.||We did also buy desserts afterwards. ||Having looked forward to visiting for quite a while I can say it didn’t meet my expectations and I found it rather disappointing. I won’t...

Well where do I start. I’d been recommended this venue to eat on numerous occasions prior to this being our first visit with people saying how good the food was. ||With having family visiting, I pre booked a table being Easter Sunday with high expectations and was informed it was a fixed menu of two courses starter and main with an option of paying for a dessert afterwards. ||We placed our order. The restaurant was fairly busy. We ordered 4 starters of soup, chicken goujons and I had the traditional prawn cocktail. ||The starters arrived my traditional prawn cocktail was far from traditional as stated. It arrived on a plate with salad a dressing along with a tablespoon of defrosted prawns in seafood sauce along with a soggy half slice of brown bread, where this appeared to of been defrosted. Really disappointing. A traditional prawn cocktail normally arrives in a glass bowl with the prawns sitting on a bed of shredded lettuce, with a small couple of pieces of bread and butter. Nothing as expected. ||After the starters we all ordered the roast of the day consisting of potato’s vegetables a Yorkshire pudding and both beef and chicken meats. Although edible it was apparent that the meals were prepared using frozen not fresh food.||We did also buy desserts afterwards. ||Having looked forward to visiting for quite a while I can say it didn’t meet my expectations and I found it rather disappointing. I won’t...

We stayed in the pods owned by metal bridge inn. The actual pods were lovely and roomy. However the heating did not work and it only got worse from there.

We had dinner that night at the Metal Bridge Inn. When we went in we were welcomed by a lovely young lady but was sooner took over by another gentlemen. We weren’t aware we had to book in advance, a mistake of our own. However, he made us feel like a nuisance. We said we didn’t mind waiting for a table and having drinks first but he said we’d better take a table now. Which we did. He spoke to us very abruptly and it set a bad tone for the rest of our evening. We later heard another couple come in who were also staying in the pods. The same gentleman spoke to them very kindly saying ‘we will always accommodate the people staying with us’ and saying ‘they always have tables for them’. This was after he made us feel bad for taking a table and was never told this. I didn’t know if this is because we are very young couple and perhaps not took as seriously as the couple that walked in.

The food, mediocre. It’s what we expected after the service we received. However what I will say, the girls that worked in the pub were absolutely delightful and gave us fantastic service. It’s a shame that the gentlemen (who seemed to be in charge) had a lack of customer service skills and ruined our evening. I have never been spoken or made to feel awful in a...