Miners Arms — Restaurant in England

Visit could not have been worse. Paid and pre booked rooms for married couple, our daughter and grandson. Arrived at 7.30pm having travelled from London for a funeral. Initially ignored by the bartender, but subsequently shown to our rooms. Big mistake, one of our rooms let out to somebody else resulting in our daughter sleeping in the same bed as our grandson. Went down for a meal only to be told kitchen closed but ' You can go to Tesco and fetch food back to eat in our restaurant' ?. Enquired about breakfast in the morning told, ' We are not doing breakfast but go out of the door, turn right and you will find a bakers shop'. I've given the one star simply because the room and en suite were acceptable.On the whole a very bad experience totally unacceptable. Would advise...

Almost excellent! Visited with the extended family on Sat 15th August. Adults enjoyed a lovely steak whilst the kids had fish in breadcrumbs, which they loved. Drinks were good and service was effective. Unfortunately found a piece of hard plastic in the dessert (well mouth actually). When we made the staff aware there was an apology but seemingly a lack of concern to the potential of real harm (personal and reputation). Dessert was quickly replaced to be fair. Shame really, as this would have otherwise been a place of recommendation with a little extra care...

Called at 1530hrs told they were serving food. Drove 20 minutes to get there only to be told no food as they had a large booking coming in soon. I explained we had called, got told it must have been ages ago, I explained no only 20 minutes. Got given menus and told to order straight away. We felt rushed and like we were in the way. We sat down with a menu that makes Macdonald's look Al a carte. Poor choice all oven and microwave meals. Appalling place, customer service and food. I'd rather gouge my eyes out with a rusty spoon than go back to this...