Visited the pub last week at lunchtime with work colleagues. We have been a number of times in the past and always had lovely meals. No-one else was inside and one table was in use outside. Ordered 2 x small fish and chips from the main menu which stated it was served with bread and butter and a curry, also from the main menu. Waitress brought food and then cutlery (not sure why cutlery came after the food??) but no bread and butter. When we asked for bread and butter she said it wasn't included on the 2 for £13.50 menu?? We explained that we hadn't ordered from that menu and that we had ordered from the main menu. She eventually agreed to bring the bread and butter. After my colleague had eaten 2 pieces of the bread, she noticed that the bread was mouldy!! When we told the waitress she was totally uninterested. She just said we won't charge for the bread (which was included in the price of the meal!!). When the bill came, she had deducted 40 pence. This is appalling customer service. The manager did not come to apologise and I do feel that 40p refund was completely inadequate. We will not...
Read moreSunday roast beef lunch. It was a nice pleasant meal, but to be harsh, I have had better elsewhere... and worse elsewhere! If anything, it was slightly cooler than it should have been and the beef was the thin pre sliced beef. Veg's fresh and a nice yorky pud. The beef was nice, But to achieve 5* for me I do prefer it off the joint!
June 2024. Ok so my last review was a couple of years ago but on impulse we dropped by. 1145, on a very nice Saturday lunchtime we expected to struggle to find a seat outside because we had our dog and dogs are not permitted inside. Noone outside. Several tables available. We ordered hot sandwiches at the bar and there was noone inside. Very quiet? To be fair the food was very nice. Bacon 🥓 and brie, a tuna melt and a cheese and onion ciabattas with chips and salad! A couple of "Shipyard" pale ales for me, wine's and coke's as we had one of our granddaughters and daughter with us saw a £43 bill but we thoroughly enjoyed the...
Read moreWe arrived 5 minutes before time for our reservation but had to wait while they moved people to get our table of 8 together. Not a real problem. We ordered our meals and just chatted while they arrived. All seemed OK except, one meal was missing 2 fried eggs. They apologised but only brought 1. Upon inspection of the fried egg the white was still raw! The 2nd egg they brough was not much better. 2 of us had mixed grills (£17+) the meat was ok, the steak was cooked just right but both of us left our onion rings they just tasted of the oil they where cooked in or soaked in. We have eaten here over many years and never had such a poor meal. We did wait for someone to come and talk to us but no one bothered and this is why I have penned this review. Sorry, but if you know of a complaint but don't even have the courtesy to come and talk then this is...
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