Sandstone Nab — Restaurant in England

On arrival 2 young staff members (1 male, 1 female with dark hair) were behind the bar, we arrived and stood at the greeting stand at the door, both staff members looked at us but turned away to talk to each other. Another young couple arrived and walked past us into the pub, I then asked the staff if anyone was seating people to which I was told no the menus are there sit where you like and they then continued to talk. We sat and decided what we wanted to order for ourselves and our child, then tried to order our food using the QR code stuck on the table, this took us to a link telling us online ordering is not available so I ordered at the bar. The young lady who served us (dark hair) presented like she couldn't be bothered, no smile, nothing. Our food arrived quickly, however I ordered The Classic Chicken Burger which stated it comes with burger sauce but this wasn't on my burger so it was really dry. My daughter ordered the kid's Beef Burger which stated mixed leaves and tomato, it came with only iceburg lettuce and her side of Salad Sticks was missing. I waited 5 minutes then went to the bar to inform the young male staff member that this item was missing, on my way back to my seat the young female staff member with light brown hair who brought our food out asked the young male who I spoke to "what was that?" He told her the Salad Sticks were missing to which she abruptly replied "Well they weren't there, that's why!" He kindly proceeded to bring them out for us. During our visit we witnessed the young male staff member standing and talking with a couple of friends that were having drinks at a table for around 10 minutes while people were standing at the bar to be served. Overall not a great visit, we've been here before and there was a bigger selection to choose from including a specials board which has been changed into an advertising board instead. During our visit our daughter wanted to play outside, the area around the play area was shocking, the amount of litter was ridiculous! I'm disappointed to say that after today's visit we will not be in a...

I recently had the pleasure of dining at the Sandstone Nab and was fortunate enough to have Fran as my waitress. From the moment I sat down, Fran was incredibly attentive, friendly, and personable. She made me feel like a valued guest and took the time to chat with me and ensure that my dining experience was top-notch.

Fran had an extensive knowledge of the menu and made excellent recommendations for both food and drinks. Her attention to detail was exceptional, from ensuring that our drinks were always topped up to checking in on us periodically to see if we needed anything else.

Not only was Fran a fantastic waitress, but she also had a great sense of humor and made me laugh throughout my meal. Her warm, kind demeanor added to the overall ambiance of the restaurant and made my dining experience even more enjoyable.

I cannot praise Fran enough for her outstanding service. She truly went above and beyond to make sure that I had a wonderful dining experience. I will definitely be returning to the Sandstone Nab and hope to be lucky enough to have Fran as my waitress again. If you're looking for excellent service and a friendly face, make sure to ask for Fran at the Sandstone Nab. You won't be...

Over the years, I've attended the Sandstone Nab a few times, but honestly, the experience left much to be desired. The food was often unavailable or served cold and bland, and the staff seemed uninterested and unhelpful. It reached a point where I swore I’d never return.

However, for a recent family gathering, the location was set for the Nab, and I decided to give it one last shot. And WOW, what a transformation! Not only was the food amazing, but the staff were incredibly friendly, engaging, and attentive. I was blown away by the positive atmosphere and fantastic service.

My daughter, who recently returned from her dance school in London, and I went back in October to catch up over a meal. I never thought I’d actually choose to visit the Nab again, but it’s now at the top of my list!

In fact, I was so impressed that I spoke to the new management team and booked our Christmas gathering for 26 people on December 22nd. They were so accommodating and made the planning process seamless. I truly can’t wait to return! Hats off to the management team for such an incredible turnaround – the Sandstone Nab has officially become my new favourite spot for gatherings. Well done, and keep up the...