Shapla Indian — Restaurant in England

Would NOT recommend. WORST experience we've ever had. Definitely deserves a 0, but I can't score that as it won't allow.

Sat in for a special occasion with full family so this meal cost over £200.

All had starters, which were OK, not the best. Chicken pakoras soggy, but the most shocking was my partner nearly choked on a bright blue rubber band in his onion bhaji. He literally nearly choked, and then we were all disgusted when he pulled out a long blue rubber band from his mouth.

The server we had didn't really react and just said he would take the one starter off the bill.

We tried to enjoy the rest of the night, but then the mains came out, and throughout the night, we all found hairs in numerous plates. When I told the server about the first hair found, he argued it was mine when it was literally cooked into the food. He told me it was my blonde hair as it was a female's hair and they didn't have any female's working there. There was a female waitress behind the bar but I simply told the server it could of been a man's hair and it could be grey as there were alot of older gentlemen coming in and out of the kitchen without hair nets all with longer hair and beards. He took the dish into the back before coming back with it shouting there wasn't a hair in this dish and causing a scene in the very busy dining area. I had to tell him to please leave me alone as I don't like confrontation and it was meant to be a special occasion so didn't want it ruined and didn't appreciate the shouting.

As I said, there were numerous plates with hairs found after this, so no one really ate anything but didn't feel like we could say anything further after this incident.

Two of the people who were dining with us got quite ill over the next few days after this too. Not sure if it was something they ate but just very coincidental with all the oversights to health&hygiene that are clearly going on at this establishment.

I'm all for human error, but the handling of this was terrible, and the lack of caring and empathy that went into the service at our table that night was disgusting. Especially when someone could have seriously been hurt with the choking hazard.

Hope no one else has to deal with this going forward, though I do think this place probably should be...

Came here on early may bank holiday with my partner..it wasnt too busy but still had to wait 1h and half for our main meals..in the end we got up and wanted to pay the bill..as we did that they said the meals were ready..that was a casuality...other people waiting same or longer..and people that had come in after us got their meals before us..so we told the waiter and he said "that's the way it works" really?..terrible service never again!!!ps.knowing that its bank holiday if it is that busy you make sure you hire the right amount of people to cover the sittings right???giving them a one star because there...

Will not be using this place again. Got a takeaway curry, added it up plus 15% off for collection and yet again they tried to overcharge me by £2.21. He said the price has gone up on chicken dishes, £9.85 for a small tikka, rip off for what you get, cheaper to get a curry from asda. They didn't even honour the price from my home and website menu, he said new ones will be done. Rip off. Avoid this place from now on. AND MAKE SURE YOU ADD YOUR PRICE UP YOURSELF OR THEY'LL OVERCHARGE YOU. FUNNY HOW THEY NEVER UNDERCHARGE YOU!

NO REPLY FROM THESE RIP OFF MERCHANTS WILL BE ACCEPTED OR JUSTIFIED!

YOU HAVE NO...