Shire Horse — Restaurant in England

Hot Friday lunchtime, plenty of seating outside on the grass area although on a very hot day not all tables had umbrellas. Garden area is difficult for mobility challenged visitors although there was a table just outside between the garden exit door & kitchen door. Which when we arrived was in the full sun, I asked if an umbrella could be erected & the waitress said no but if we waited a while the sun would move to the other side of the building & we'd be shaded or we could move to the grass area. The sun did shade the table by the time we'd finished our meal!! The food itself, the first comment made by one of my guests was for the price the quantity was small & not impressive. I ordered a rump steak & requested it be cooked medium rare & that I didn't wish to have blood pour out when I cut into it. I stated I'd like it to be rested before plating. This seemed to cause some confusion with the 'chef' & the waitress came to clarify asking if I meant I didn't wish to see any pink meat. I confirmed I did as I'd like it cooked medium rare not medium, all I asked was it was rested prior to plating so the fluid was reabsorbed by the meat. Other restaurants manage to achieve this!! When our food eventually arrived my steak was cooked to medium with no pink meat at all. The waitress didn't come over to ask if our food was ok!! Infact I didn't see anyone come out for a little while. The barman who was very friendly had come outside & on his way past (from a short distance away) asked if it was ok, I replied it was a perfectly cooked medium steak!!! After being very clear how I wished my steak to be cooked I saw no point in sending it back & waiting while they tried to cook another. When I ordered at the bar the lovely barman told me where to collect the cutlery & condiments. At that time there was only vinegar no salt or pepper. When the waitress delivered our meals I asked if she could bring some salt & pepper, she replied its just inside the door, I responded politely that there was only vinegar when I came out. She went just inside the door to the table & came back with the salt & pepper stating it was there!!! I found that to be rather unprofessional, had the salt n pepper been there at the time I would've picked it up with the cutlery!! Food: disappointing Waitress: disappointing Barstaff: friendly & welcoming Value for money:...

We went to the Shire Horse for father's day. We had made a reservation but because it was a nice day decided to eat outside. We had to ask for the table that was available to be cleaned. We ordered soon after having been given the menus however it took over an hour to be finally served. We also had to ask a waitress for an update on our orders as it was taking so long. Despite having reserved and paying a deposit we noticed people arriving at the bar being served ahead of us. We were told that there was a long wait due to it being Father's Day and that we should have been told that when we arrived. There was no offer of anything to make up for this. When the food finally arrived it was very poor quality, whether the roasts or the kids menus. The food looked unappetising and the roasts had thin slices of meat drowned in a tasteless gloopy gravy which would have been much better served in pots instead so it could have been avoided. The Yorkshire puddings were so dry that they were rock hard. None of us finished our meals as they were so poor. Disappointing for the price paid and what seemed like a good menu. We had also ordered some cottage pie balls as a starter which arrived in a bowl with no napkins. They were really greasy. There was barely an apology from the staff, who seemed overwhelmed by the amount of customers. After we had paid and left my wife realised they had charged us the full amount, despite having already paid a deposit. She rang the pub and was told that they couldn't do it but a main office of Chef and Brewer could which they would do within two days. Chef and Brewer never rang her so she called the pub numerous times to finally get her deposit back after over a week. Overall a poor experience and will definitely not go back or want to go to another Chef and Brewer establishment. We would not recommend this to anyone. It is a shame as the location is actually quite nice. It was a huge disappointment on...

I recently visited Shire House in Southall, and to be honest, I wasn’t quite sure what to expect — but I left feeling completely impressed.the take away service is not available

The first thing that struck me was the atmosphere. Tucked away just off the busy streets of Southall, Shire House has this cosy, tucked-away charm that feels both modern and familiar. The space was clean, well-kept, and had a quiet buzz to it — the kind of place where you feel instantly comfortable.

What really stood out to me, though, was the service. Everyone I spoke to was genuinely friendly and welcoming, not in a forced or overly formal way — just good, honest hospitality. I didn’t feel rushed at any point, and the staff made sure I had everything I needed without hovering.

Now let’s talk about the food. I ordered the mixed grill, and it was spot on — full of flavour, cooked just right, and generous in portion. Every bite tasted fresh, and you could tell they take pride in what they serve. I also tried their masala chips (because why not?) and they were seriously addictive — crispy, spicy, and perfect on the side.

One thing I appreciated was how Shire House balances that blend of casual and classy. You could easily come here for a relaxed dinner with friends, a low-key date night, or even a family meal. It has that versatility to it.

To top it off, the prices were more than fair for the quality and portion sizes. In a place like Southall where there are so many food options, Shire House manages to stand out without trying too hard — and that’s what I liked most about it.

All in all, it felt like a hidden gem. I’ve already told a few friends to check it out, and I’ll definitely be going back. Next time, I’m eyeing the lamb curry — someone on the next table ordered it and the smell alone nearly made me change my...