Came here for my hen do last night 16.11.2024. Firstly someone dropped out less than 24 hours before which we had to pay for which was absolutely understandable however your paying £99 for that person but you can’t have their drink that you are rightly paying for. Secondly the manager Dave was very rude, we asked him if there were any other options for breakfast and he told us “you get what your f*king given” which left is taken by absolute surprise..||||We requested some songs at the beginning of the night for when we have the party on the night (this wasn’t adhered to) one of the girls went to the bar forgetting to take her glass and was rudely told no glass no drink absolutely disgusting attitude all round. We went back to our rooms after such a rubbish service to entertain ourselves and we’ll just was even more appalled the beds with no slats on literally mattresses on top of plaster board with full on NAILS hanging out of them. Myself and my niece has to sleep on the floor due to the state of the beds! My maid of honour and sister in law slept on the queen size sofa bed which could only be described as sleeping on concrete slabs, wallpaper hanging off the walls, dusts upon dust in the room so unclean. The hot tub had way too much chlorine in it for my liking.||||There is absolutely no lighting at all when it’s dark you can not see a thing one of the girls tripped up the stairs due to absolutely poor lighting and this could’ve really resulted in her injuring herself!||||Despite the above we decided to give the breakfast a go which was absolutely appalling. One of the girls served uncooked breakfast egg with the jelly still on. Dave the manager (RUDE MAN) came out and pointed to the breakfast asking “who’s is that” who’s still waiting for a breakfast we advised that myself and my sister in law were still waiting however that breakfast your pointing too is uncooked. Jelly like egg and we want fresh. He ignored this and said so I need 2 more here to which we said we need 3 as the one provided was uncooked as we previously stated to which Dave responded “if she wants another egg I’ll make her one” this girl went without a breakfast due to the shocking service. Another one of the girls asked politely could my egg be well done. He said I’ll see what is there he then proceeded to put the egg in the microwave making it absolute appalling. It was not as though it was a hassle for him to make another breakfast as there should have been 2 extra breakfasts paid for from the 2 girls that never ended up coming.||||Dave knew we were upset with the service provided as we made this quite known but he chose to ignore it and still continued to be nothing but utterly rude. I will NOT be returning to Skelton Mill again and neither will the other 16 girls that were with myself||||Disgusting service please save...
Read moreWhere to begin.. we had originally booked for October but got a phone call from themselves saying that had double booked so changed our stay to November which probably doesn’t help considering you have to book through Facebook so no wonder things get muddled up, so we ending up having to rearrange a lot as we have a 1 year old that was getting looked after for us to go. Once we arrived there (received 0 apology for the changing of dates or not even an acknowledgement about it) we checked in to a tiny box room with no toilet (there was a toilet block about 5 mins away where you have to walk through a dark middle car park with no lights at all) even though we paid for a lodge with a toilet. We paid £159 however he said the prices on the website are wrong and £159 only gets you a stay in a tiny “pod” with no room at all, so just a heads up if your looking to book, double check prices with them as we asked for a lodge. During the evening when we were in the hot tub there was a power cut, the power entitle came back on but not once member of staff came round to check everyone was ok as the place was literally pitch black, anyone could have hurt themselves and not even any sort of acknowledgment the next day about it. The room it’s self is literally a room, it is tiny and gets heated by one tiny heater, me and my partner slept with our dressing gowns on and were still absolutely freezing, there is one little heater next to the bed but I ended up burning my leg on that as it is just open not protected at all and at leg level when getting out of bed. They did say we were the second people to stay in the room but the decor in the room had obvious signs of wear and tear so not to sure on that one. The communal toilet and shower, the sink had what looked to be a speck of blood on it, that was there at 8pm on the night and still there by 9am the next day… I get things happen but surely should have been cleaned off by then? Just overall not happy at all, the place is very aged, the grass is all battered and muddy and the place just looks rough to put it brutally. Just in absolute shock that we paid £159 for a tiny box room and a hot tub that had absolutely no privacy, we could see 2 other parties staying there in their hot tub, just don’t think it’s nice at all and much of a “break” It was a present from my partner for my 21st birthday and feel like it’s been an absolute mick take, wasn’t relaxing at all and couldn’t be any happier to be...
Read moreI've stayed a couple of times, the experience itself can be boring if you don't bring some form of entertainment that doesn't rely on Wi-Fi. -- I mention this because there is pretty much nothing to do, as there are no activity type spaces, and mobile signal is near enough non-existent for mobile data.
I'd suggest bringing some board games, or maybe a laptop with movies downloaded onto it, something like that. Otherwise you'll eventually become very bored, as a hot tub and a scenic location can only bring so much enjoyment.
The food is alright, prices aren't bad considering the portion sizes offered. No complaints. -- I see a lot of nagging about the breakfast on other reviews, but it's honestly fine if you're not being a snob about it, and it's free.
Random mention, but there's a weird fixation on modern/pop country music. Comes down to personal taste obviously, but pretentious, bland lyrics, blasting while having your food, kinda makes me cringe.
Only nitpick I have about the breakfast is that they mention they don't do mushrooms (or black pudding), but there's mushrooms on some of the menu items at the pub. Doesn't make sense to me. I'm sure they're fine to serve by the next morning. Kinda odd.
No complaints about the rooms themselves, I've stayed in a lodge, and a hobbit house. The lodges don't have a shower attached, however. (Meaning you will need to have a nice freezing cold walk to the showers located near reception if you want one).
Also I'm not sure if this is the case with every hobbit house, but the one I stayed in had the mechanics to the hot tub placed right behind the wall where the top of the bed is, resulting in a very intense, focused vibration, right where you'd lay your head down.
So, you have to lay at the other end, or sleep on the sofa bed. The issue was brought up in the morning as to suggest maybe relocating the pumps at some point, but it was treated like a complaint that can't be acted upon, so I'm guessing that hasn't been looked into, sooo yeah,...
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