Star Pizza Shilbottle — Restaurant in England

Ordered my items at 7:30 pm. Received an email at 8pm saying order was on the way and should be delivered shortly. Waited until 9pm still nothing. Rang the place they said they cancelled my order as soon as it came in but they decided not to let me know this so I have been sitting waiting for nothing. Over an hour and a half of waiting expecting it to come. Then I had to ring back to get a refund as I was still charged. Will never use again, if you don’t deliver to where I am, remove the option to order. The least I would have asked is to let me know so I wasn't sitting waiting and I would have understood.

Update received a phone call a little later saying my delivery was 5 minutes away if I could meet them at my local pub. I waited another 5 minutes to be told they rang the wrong...

We are staying for a week’s holiday in Shilbottle and found what I think is one of the best, if not the best, pizza takeaways in the land.

Tonight had the Burger Box for £9, which included 1/4 lb burger, chips, 3 onion rings, 5 chicken nuggets and choice of can of pop, whilst wife had the cheese nachos. Excellent value and one of the best burgers I’ve ever had, particularly as the burger bun was toasted (I hate the otherwise soggy burger bun). Plus the chips are proper chip shop style chips, rather than of the frozen variety ie cooked from fresh.

Shout out to the member of staff who served me as she was so pleasant and helpful, saying my order would take about 10 minutes so suggested I wait in the car and she’d bring the order out to me when ready. That’s service!

Ps word of advice...

We ordered from here as we where staying in caravan park. Good food and absolutely brilliant service in the end.we spent a lot of money about £45 however they didn’t give us anything free UNTILL I mentioned it was someone’s birthday so they said they would give us a free cheese garlic bread. However when deliver come no free garlic bread I phoned them and they said they would deliver it and true to Nicole word we got it delivered. Only thing is I think you should start giving free bees on ordered over so much money to get more people coming back for it to be...