The Allerford Inn — Restaurant in England

just went for a birthday meal, my boyfriend's burger was raw and the bun was rock hard. bartender assured that the meal would be removed from our bill after showing her the burger was raw. spoke to the manager when it came to paying the bill and he said the burger was perfectly fine and that my mum and I were lying about the waitress/bartender telling the both of us that the meal would be deducted, despite it being two customers of a 32 person party against a singular person's word. left a very sour aftermath after what would have been a lovely 21st meal.

in response to your unprofessional responses, I myself and my partner have both worked in the food industry for 5 years plus and it doesn't cease to amaze me your lack of professionalism. clearly you were never taught the phrase that the paying customer is always right, no matter your opinion on your own cooking. the reason for the similar views was for the shock of the way we were spoken to after being assured we wouldn't pay for the uncooked food. the other burgers were not enjoyed either, they just didn't make a complaint as 3/8 were children who did not finish their burgers, another was my mother in laws partner who said it was foul and also failed to eat it despite trying his best efforts to get through the rock solid bun and overcooked burger in his case, with a knife and fork. sadly he wasn't there by the time we highlighted the issue for the second time while you tried to suggest that the 10 people in front of you were incorrect. your severe lack of professionalism after our disagreement is only further highlighted in your childlike responses which you've just added for the world to see. safe to say the 32 paying customers who spent quite a fortune in your establishment tonight will not be returning nor recommending your establishment again, which I'm sure you'll find satisfactory behind your sad little screen but as someone who has been to your place of work before, I'm deeply saddened and disgusted by the way my perfectly good 21st meal was ruined by such a man...

We visited today following on from a recent visit during our nephews' wedding day. We had enjoyed the feast on the day and were wondering if a repeat performance was on the cards... We were not disappointed.

We arrived in good time and parked right outside in the disabled parking area, on entering we were warmly greeted and an order was taken and a table provided (number 11). We were told to wait until the coaster-like item on our table vibrated and when it did we could go up and collect our carvery, this is an awesome idea, it saves staff having to track you down to let you know.

After about five minutes the device burst into life and nearly gave me a cardiac episode as it pulsated around the table. We went to collect the carvery and the chef seemed to recall us from a few weeks ago when we had a little chat. We were given what I can only call size 11 shoe-like slices of meat (I had beef and turkey, my wife had pork and turkey), and they filled the plates. We helped ourselves to an awesome array of items including Yorkshire puds, peas, carrots, stuffing, and cabbage there was a very good selection is probably something to take away from this.

We enjoyed our bountiful feast and perused the dessert menu (this was probably our greatest mistake!!) I ordered a Smores Waffle and my wife had the roulade and oh my by the time we had finished we could feel our "food babies" ready to be birthed... We were fit to burst, honestly, if a sharp implement had got close to me I would have burst and a fountain of semi-digested carvery would have erupted!!

I would heartily recommend visiting this awesome establishment, I know my wife and I will be back, once we have fasted for...

I visited here last weekend and was really disappointed with the overall experience.

As the weather was nice we chose to sit outside so the kids could play and we could have a later afternoon dinner. However the place was disgusting- There had been a BBQ event before hand and nothing had been cleared up; there were empty drink glasses and napkins scattered everywhere, deflated balloons on the grass and blowing into the fields opposite and the old BBQ food had just been left out on the buffet table outside, swarming with flies. For the hour and half duration that sat there, no staff came to clear it up.

The food unfortunately was no better having waited for nearly 40 minutes for it to come. My partner returned hers and requested a refund, as it was not worth the money. I went for a Hawaian Pizza and was let down by how oily and tasteless it was. No staff came to offer any check backs to see how the food was either and in general seemed disinterested in serving customers, let alone clearing the mess outside.

I feel like it could have been really nice if we went any other day and maybe sat inside, however from what experienced, we definitley won't be...