The Bengal Spice — Restaurant in England

We have eaten there and it’s been ok. Have ordered takeaways and they’ve been ok…mostly. But two days ago, when we opened our takeaway, we found that the poppadoms were extremely brown, blackened at the edges, burnt to a crisp.

I emailed them, no reply yet.

I know that incinerated poppadoms 🔥🔥🔥should never be a great setback, and it wasn’t particularly, but I was slightly sad to think that someone must have knowingly put those cinders in our bag, knowing that there was every likelihood of us becoming distraught and heartbroken, weeping uncontrollably, projectile crying, on opening our bag and seeing the blowtorched carnage they’d given us. If we’d been eating at the restaurant they would not have brought this to our table. There is an element of trust when collecting takeaways because you don’t know the quality until home. Hopefully we will one day recover from this trauma and live to eat another day 🤔🤞🤞

Update: 2 weeks later, still nothing back from them. It’s no loss, other places to go and we’ll make sure it’s not another one...

I ordered a takeaway on line and turned up at the restaurant to collect it at the given time. The restaurant had a few dinner's but WOW the kitchen was extremely busy. The restaurant is run so proficiently I was well impressed, the phoneline was constantly going with people placing orders via phone, plus they had to deal with the order's placed on-line. There was 2 windows on the electronic system to show on-line orders and telephone orders so no mistakes could be made. I only waited an extra 10 minutes after my allocated time to pickup my takeaway and the staff were very apologetic. When I got my curry home I wasn't disappointed, it tasted amazing and packed full of flavour. Highly recommended...

just had a takeaway for the 1st time from here . I ordered chicken tikka masala, garlic rice, Bombay aloo and keema naan and ive got to say it was spot on! I drove to pick it up but forgot my money so had to drive home and phoned to let them know and was told it wasn't a problem they would keep it warm on the hotplate for me. when i arrived the staff member went to the kitchen to get my order but came back out to tell me he wasn't happy with the way the naan was after being kept warm and even tho I said it was ok because it was my fault he asked the chef to make a new one which was nice. as ive said above very good food not one dish missed the mark so well done and i will deffo use...