Horrific experience, came here with my family for food, barmaid told us no tables for an hour, as I was explaining to my 3 year old son why we had to go find somewhere else a male member of staff stepped in told us we could have a table, sat in a conservatory area with plenty of spare tables, bar maid must not of liked the Newcastle accent or the look of us which I would say she shouldn’t be working in hospitality if she is turning customers away for the sake of it! Food was basic pub food halloumi fries was the best part, cheeseburger was disgusting I wouldn’t feed it to a dog! To put the Cherry on the top of this experience a rude family found my family to be their topic of conversation calling us disgusting for my 3 year old sitting with an iPad and continued to talk about us for the whole time they were there, considering there was no music playing or tv noise we could hear every word said calling me disgusting for having a old moat cider with my meal, absolutely terrible behaviour infront of children, and If my children were not present I would have confronted the man but I am my children’s role model so I chose to behave in an appropriate manner ignore nasty comments. To make it even worse the bar maid who tried to turn us away then said to the rude family I’m sorry about the company you have!! my children behaved so well and we spoke among ourselves minding our business waiting for our food! I have never experienced anything like this in my life, the male member of staff who’s name I didn’t catch is the best part about this place! If your looking for a pleasant time and a nice meal...
Read moreHorrific experience, came here with my family for food, barmaid told us no tables for an hour, as I was explaining to my 3 year old son why we had to go find somewhere else a male member of staff stepped in told us we could have a table, sat in a conservatory area with plenty of spare tables, bar maid must not of liked the Newcastle accent or the look of us which I would say she shouldn’t be working in hospitality if she is turning customers away for the sake of it! Food was basic pub food halloumi fries was the best part, cheeseburger was disgusting I wouldn’t feed it to a dog! To put the Cherry on the top of this experience a rude family found my family to be their topic of conversation calling us disgusting for my 3 year old sitting with an iPad and continued to talk about us for the whole time they were there, considering there was no music playing or tv noise we could hear every word said calling me disgusting for having a old moat cider with my meal, absolutely terrible behaviour infront of children, and If my children were not present I would have confronted the man but I am my children’s role model so I chose to behave in an appropriate manner ignore nasty comments. To make it even worse the bar maid who tried to turn us away then said to the rude family I’m sorry about the company you have!! my children behaved so well and we spoke among ourselves minding our business waiting for our food! I have never experienced anything like this in my life, the male member of staff who’s name I didn’t catch is the best part about this place! If your looking for a pleasant time and a nice meal...
Read moreReceived a very warm welcome on arrival The Blue Bell is situated in a beautiful tranquil area Stunning scenery and a wealth of open spaces to explore Our room was spacious clean and well equipped Having a fridge was a welcome bonus Sitting looking out at one of the two windows in our room was picturesque and chilling We had evening meal there the first night The menu was varied local sourced ingredients and very delicious The price was exceptionally good value for the three course meal.We rarely eat in the hotel restaurant twice were we stay The Blue Bell Inn was exception to this We were not disappointed on our second night. Breakfast was again good quality. There is a choice of fruit and cereal and several cooked options avaiable. The staff were pleasant friendly and professional.Nothing was too much trouble. Highly recommend a trip here if to have an overnight stay or to eat .Both evenings we were there the place was full of guests dining so it is advisable to book first . To top it off I left my boots in the room and contacted the staff who posted them to my home address.Thankyou for going out of your way during and after our stay You have left a positive impression on us. Please also advise on the cost you incurred so that I can reimburse you Thankyou we...
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