The food was delicious and could not be faulted in any way, the service however was completely inadequate. Our first drinks order was completely forgotten about, eventually our order was taken but we still had to wait for our drinks. The young girl serving us had not idea what drinks they sold, the fact she was offering a sauce with the steak (she was just repeating what the kitchen had said to her) she was friendly and pleasant but had been let down by lack of training. We waited well over an hour to get our main course and this was the general theme of service. You waited a long time for everything and as the restaurant wasn't busy it was hard to understand why. I took a birthday cake in and we waited so long for it we were trying to keep the person who's birthday it was from leaving as he thought the meal was finished. I asked for the bill but that never arrived so I had to look for someone, the girl I asked didn't even apologise she put it in front of me. This was to celebrate my dad's 82nd birthday, so we felt a bit let down. The food was the saving grace as it really was...
Ā Ā Ā Read moreIt was nicely decorated and the bar area was cosy. We were looking forward to a nice meal after a really busy day. There was a good choice on the menu, apart from all of the steaks had sold out (by 8.15pm). My Husband had a burger which he really enjoyed. I had the steak pie. The pie unfortunately is cooked as a large slab⦠meaning once itās been cut into and left on the warmer half of the steak is dried out. It was really not enjoyable. The chips served with both the burger and the pie were the worst chips Iāve ever had, they were soggy and had clearly been refried. We left quickly after the main meal and avoided having breakfast after our stay in the hotel as we didnāt want to risk paying Ā£15 each for a potentially bad meal. We did advise our dissatisfaction to the waitress, but this was...
Ā Ā Ā Read moreI was so disappointed with our visit. Reception and waiting on staff were pleasant and attentive but unfortunately the meal did not live up to our expectations. When I have a roast meal I like it to be hot but this was only warm at best. Vegetables consisted of carrot/Swede mix, mashed potato I think the other was leek and onion but with a mustard sauce not to my taste and peas which in my opinion isn't exactly a sunday lunch vegetable. We had to ask for a spoon to serve the veg which was brought after the waitress took a drinks order for another table! Both my partner and I had lamb which was very thin pieces and a bit tough we had to request mint sauce Overall I would rate it at average and am sorry to say we...
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