Me and my family go a couple of times a year and as it was my kids 18th it would be a good place to go,but no! We had to queue up to place our orders for food and there were three people who did not have the carvery and ordered of the menu, so we waited for their food to come so we could all eat together. When we went to get our carvery the chef was at the till and did not come to serve the queue that had formed, even when the staff pointed out the queue, the staff that said they would take over so he could serve us and other guests, which resulted in us waiting to be served for fifteen minutes. When we finally got to our table the others had finished, so we didn't eat together as we originally wanted to. As we payed 180 pounds we we very disappointed with the way it was run and believe that the service did not reflect how much we paid. The restaurant did call us 2 hours before our arrival time to confirm the numbers, if they had informed us of a load of stag and hen parties would be there using their bar area and we would have to queue for drinks and order our food we could of cancelled and gone to a fast food outlet for a 1/4 of the price for the...
Read moreWent back to here as the waitresses are friendly and the food is generally ok... Today however the vegetables were tepid and the pork tough. We noted to the waitress on our order being taken that we would probably like a dessert however on finishing our food we waited almost an hour for one of the waitresses to return however they mainly decided to prepare their own meals and sit down to eat with one just setting up tables and then cleaning.... When mentioned at paying for our meals at the till I was advised that the kitchen closed some time ago!! I knew this as had watched as they stopped service but paid no attention to patrons remaining. I advised this was the second time this had happened in as many visits ...
Not really sure I'll be attending again in a hurry if this is the service now then I see it slipping.... Also being advised by the chef, on the temperature of the food, that next time they could microwave my food if it was not as it should be doesn't feel one with confidence in the quality being offered.
Sad as feel for the money being paid there are better...
Read moreArrived shown to table, very quiet hardly many diners but it is January…Had to go over to bar/serving area to ask how it all worked etc.. waitress finally then came over took order for carvery didn’t see any menus at all including drink menu then took payment directly at table £72!! I felt this was very very expensive for 2 children’s meals (£12!!! Each), 1 standard (£16) and 1 large (£24) with four drinks (bottle beer, 125ml wine and two kids orange juices) just accepted it as at that point sat with two kids ready for to eat. Carvery wasn’t anything special no pigs and blankets, Yorkshires were meh! Carvery but then my food was dished up like school dinner 🫣 which was just awkward and odd for the price they were charging. Chef or manager whomever came over on a couple of occasions to say hello etc which was fine and I get trying to be sociable with diners but 2/3 was a bit excessive and even asked my 3yr old for a cuddle which was just very very odd! In summary very expensive and...
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