The Kestrel — Restaurant in England

I am not one to complain , but I believe we are in the right . Looking forward to our meal after a lovely day out. GYS, this is a lovely looking, clean pub .we have passed it over the years and said we must try it . Once in side, we order our meal duo of lamb sounded lovely. My husband had the same as me the only difference was his lamb was well done as requested. His lamb was tough, and as for the Shepherds pie on both meals, it was very poor. There was a very, very fine layer of mince with a very fine layer of potato on top, not even sure it was not packet mash as there was no depth to the dish . We had to order extra garlic bread and a portion of chips as we were both still hungry. On complaining to our server, she said I would report this to the chief and the landlady . We ordered our desert , No one came to speak to us ,the was two other people in our group who had the Lasagna . We all believe that our meal was made and then just warmed up in the microwave. On leaving the pub after paying over a £100 for one round of drinks and two very poor meals for the price we drove around the back of the pub, there was no smell of food being cooked . Which you would do at 8pm on a night with a restaurant cooking food . I believe we if someone would have come and spoke to us, I would not feel so bad writing this fair but honest post. ps ,The...

Nine of us went here as part of a work team lunch. The menu online looked really nice and I had been looking forward to the outing. When we got there we were warned that there were a lot of menu items they didn't have. They were not joking! None of the things I wanted were available so I had to make do with alternatives.

Most of us went for the two course lunch menu, some opting for starter and main, others for main and dessert. We had to wait ages even before the starters arrived. I was glad I had ordered one because I was really quite hungry by the time it arrived. We then had to wait a further hour before the main courses arrived. Bearing in mind we were only on our lunch break that was not acceptable at all. In the end the people who wanted dessert had to abandon that idea because it was already way too late. We were in there for over two hours, most of the time waiting to be served. We were offered no explanation as to the cause of the delay and no apology.

The actual quality of the food was fine but nothing outstanding and certainly not worth the wait. I thought the meals themselves were reasonably priced at £11.50 for two courses but the drinks were expensive: £2.60 for a bottle of J2O, £4.75 for a pint of Landlord.

Overall a very...

Absolutely amazing place! We booked well in advance for Christmas Dinner, adding to our notes that if possible to have a table that was a little more private as our son is Autistic and struggles when surrounded by people.

When we arrived, it was obviously extremely busy being Christmas day. They were also running behind, so people were all stood around the bar waiting. We asked if there was anywhere we could wait, with our son obviously having issues. Very quickly we were shown to a meeting room where we could wait on our own until our table was ready.

We were in there for about 45 minutes, which was unfortunate but we understood Christmas day was extremely busy for them. My wife went to ask a couple of times if they knew how much longer we would be waiting, to be honest this was more so us being paranoid we would be forgotten with it being so busy. As it was obvious a table still may not be ready anytime soon, they made up a new table for us that was nice and private.

The food was absolutely amazing, it was definitely worth the wait. The service was also exceptional and I lost count of the amount of apologies we received due to the wait.

Given everything that was going on, the service we received and quality of the food, we will 100000%...