The Red Alligator — Restaurant in England

What has happened to a local favourite?! It went from a superb eatery to one of the most depressing and unwelcoming places I've ever been unfortunate to enter.

The staff were pleasant but young and clueless on customer service. If the manager actually had an decency about him he may have atttemped some training when it's clear the servers are experiencing their first job.

Before we had managed to order food (thankfully didn't waste money on the poor quality!) our party asked to use their baby changing facilities and both servers looked very confused asking as to what I meant. One went to ask the manager and confirmed they didn't have any. The child had to be changed on the top of a toilet as the floor was so disgusting and sticky I could have peeled in to become glue.

Whilst this was happening another party member informed us that a server had come out of the kitchen quite upset as she'd been shouted at by the chef. This was followed by a stream of profanity being shouted by the chef (heard throughout the restaurant), the reason: he'd been informed a mere 8 people had come to order food all at once.

To the waitress staff - this isn't behaviour and attitude you are experiencing isn't acceptable. Please leave and find somewhere you are respected and spoken to in a professional manner.

To the chef, go find the nearest gutter and make home there for that's the closest thing to your disgusting attitude and low level of humanity.

For further details about the attitude of the management...I would highly recommend reading the appalling recruitment post on their Facebook page. I'd never allow a trash bag to enter that place for a job never mind a member of my family.

This pub will be closed before the end of the year, a true shame to the previous owners who had built a pinnacle of taste and quality within the North East.

Save yourself the time and money by visiting one of the many local restaurants in Bishop Auckland that have an actual interest of being part of the restaurant trade - and some respect for both their staff...

Hey folks! Just wanted to drop a quick note about The Red Alligator over in Bishop Auckland. This place is like a hidden gem that's got a super chill vibe and some seriously tasty grub.

First off, the staff here are legends – super friendly and they make you feel right at home. It's like walking into your mate's house where there's always a good time waiting.

Now, let's talk food because, let's be honest, that's what we're all here for, right? They've got all the good stuff you'd want from a British pub, and it's all delish. The beef is melt-in-your-mouth good, and if you've got room for dessert, the Baileys cheesecake is a game-changer.

They've got options for everyone, so if you're veggie, vegan, or gluten-free, you won't be left out. And if you're looking for a deal, hit up their steak nights – great food without breaking the bank.

It's not just a place to eat, though. It's where you go to catch up with friends, have a laugh, and just enjoy the moment. Whether it's a special occasion or just a random Tuesday, The Red Alligator's got you covered.

So, if you're ever in the area, do yourself a favor and swing by. Trust me, you'll be planning your next visit before you even...

Was there the other night , they hired one singer , atmosphere was lovely , a very active lady was charming the whole pub, inviting people to dance..having good time.. she stole the scene.. I had few drinks..I was going to Wheterspoon but I have stopped there on the way, I have heard music and I thought , you know....why not ?

Only thing I was not happy was a kid working at the bar .. with kind of " I have just finish my puberty look at my moustache attitude".. not cool..he was charging me more then the lovely blonde behind the counter with no apparent reason. Same drink.

Just a couple of pounds extra, not really about money, but seeing his sneaky cheeky smile just cause he was robbing me a couple of pounds disgusted me. Thinkin he s smart donnhe? I ll definitely come back but I don t want to be served by that guy .

I d love to hear some rock n roll as well, or 80's music , i d love that. Also willing to try some food. Seemed yummy 😋 Owner was...