I'm not from the local area but recently came down to visited a old university mate who lives local to the pub, he told me it was a great place for a bite to eat and a good hangout for the locals. Having high expectation we went ready for a great time. which I and to an extent. the locals were amazing, lovely people with some of the most incredible stories and the service I received was some of the best ever. But, I am vegetarian and the lack of options wasn't what I expected for such a beloved pub. I asked my server about it and was told that there hasn't be much of the change to the menu in a while and was told it was to remove a few items which'd surprised me due to the world we live in where vegetarians, vegans, and pescatarians are in a stage of more friendly food for them but only having 3 mains was not what I was expecting. Hope the owner or who ever will see this and hopefully make some changes for this and for the pub in general as talking with staff and locals its beloved by all and they want it to succeed as they all see...
Β Β Β Read moreYou will have to wait and you can't have a roast.
We walked in just after 2pm. As we entered we were not asked if we had booked rather advised that if we hadn't booked we would have a 'problem'.
I then responded by enquiring if we could sit outside & we were told this was acceptable. As it was Sunday the menu was mostly roast. We selected our options and made for the bar.
After asking our table number we were then asked again if we had booked. On informing we had not we were asked to wait while the barlady disappeared out back, only to suddenly return a few minutes later to the front and bluntly instruct that "we would have to wait and couldn't have a roast."
Had the place been rammed I may have understood the tone and response however with only 3 tables occupied inside and 4 outside it wasn'tike they were up against it.
Clearly customer management and good service is a lost art at this place.
A real shame, as the attitude did not...
Β Β Β Read moreAs a local of the Lea area, I visit The Rose & Crown quite regularly and although the food is incredible in taste, as of recently I have found that the menu options are falling inadequate to my maturing senses. After visiting many times, I return to the same few menu options week in week out. On top of this, there are incredibly few vegetarian and vegan options for my lovely wife Linda, who is a vegetarian. I feel as though the pub is lacking in a managerial figure who wants to keep the place alive and really wants to see it prosper. Despite this, the staff on the ground were really kind, polite and helpful. They catered to all of my needs and made sure that me, my wife and my good friend, visiting from Durham had a great experience. I feel as though this pub has vast potential, however my neighbouring locals and I both feel that the owner no longer cares about the image that his pub spreads throughout the...
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