The Royal Oak — Restaurant in England

Start with a positive, the evening meal of a burger was very good and the young barman and waitress were very friendly and helpful.|We asked about breakfast and were told 9am.|We went down to the dining room ( which is very nice) at 9 and there was no one around for about 10 minutes. The young barman arrived and asked if we would like a drink, we ordered coffee but he had trouble with the machine so we cancelled breakfast as we were told the chef hadn't turned up!|The stairs up to the room were extremely shabby and dirty. Our room also looked as though it hadn't been vacuumed and was quite dusty in places. The bed looked inviting however.|There was a shower over the bath ( not a walk in shower) and we think the shower riser was put on upside down as even at it's lowest the shower was 6 feet high.|Despite a code for wi fi in the room there was no WiFi fi available in the bedrooms.|We had booked and paid for a 2 night stay through Booking.com and when we returned to our slightly smoky smelling room after our day out, the room hadn't been serviced. I went straight down to the manager and complained about the breakfast fiasco and was told the chef's taxi hadn't arrived. I cancelled breakfast for the following morning , not worth the risk, and when I mentioned the room had not been serviced, he seemed surprised I expected such a thing !|In my opinion they should stop offering overnight accommodation until accommodation has had a complete overhaul /clean and concentrate on the dining experience.|A very disappointing,...

I am baffled by the positive reviews of The Royal Oak.||Our room was not well maintained. Thee were lots of dead insects in the bathroom light fitting; it seemed this hadn't been cleaned out for months. There was a similar problem around the windows.||The bathroom generally was in fairly poor condition - old fittings, and an empty soap dispenser on the wall. However, a nearly-empty bottle of handwash had been left on the dirty bathroom window ledge.||A hairdryer was supplied, but as the two electric sockets were hidden behind the beds, the cord didn't stretch far enough to be able to dry one's hair whilst looking in the mirror.||The breakfasts were ok, but there was a lack of fruit and limited variety generally.||The stair carpet and access area to rooms were generally in poor condition. There were spillages and litter around the outside access area to rooms, which were not cleaned up during our 4-night stay.||The breakfast chef/manager was fairly polite, but often very casually dressed and his 'laid back' style seemed to contribute to a complete lack of attention to detail and cleanliness in the establishment generally.||I've attached some photographs of the bathroom light complete with dead flies, the dirty insect-ridden windows and the delightful bottle...

I am baffled by the positive reviews of The Royal Oak.||Our room was not well maintained. Thee were lots of dead insects in the bathroom light fitting; it seemed this hadn't been cleaned out for months. There was a similar problem around the windows.||The bathroom generally was in fairly poor condition - old fittings, and an empty soap dispenser on the wall. However, a nearly-empty bottle of handwash had been left on the dirty bathroom window ledge.||A hairdryer was supplied, but as the two electric sockets were hidden behind the beds, the cord didn't stretch far enough to be able to dry one's hair whilst looking in the mirror.||The breakfasts were ok, but there was a lack of fruit and limited variety generally.||The stair carpet and access area to rooms were generally in poor condition. There were spillages and litter around the outside access area to rooms, which were not cleaned up during our 4-night stay.||The breakfast chef/manager was fairly polite, but often very casually dressed and his 'laid back' style seemed to contribute to a complete lack of attention to detail and cleanliness in the establishment generally.||I've attached some photographs of the bathroom light complete with dead flies, the dirty insect-ridden windows and the delightful bottle...