The Salutation Inn — Restaurant in England

We just came to explored the main village of Castle Combe. However since it was past 3pm, food is no longer served in three establishments there. We found through on-line that Salutation Inn was open for dining nearby so we booked ourselves, good for 9 folks.

From the time we arrived to the time that we left we were served impeccably with great service by the staff (Charlie, Theo, Ella and another lovely lady whom I forgot the name).

The food’s arrival was not of a long wait. It was excellently prepared and was of best quality of standards. We may be originally from London where we are used to wide range of international palate, however we find the food of this lovely Inn, outstandingly first class and truly yummy! Credits to the chef and those that prepared the food.

The staff were remarkably pleasant, accommodating and hospitable. They took the extra mile of making us feel at home. In terms of whatever requests or needs, it were all done in gracious speed and uttmost friendly smiles! As significantly a small deed of needing to have charged importantly my phone, to that of having our photos as a group being taken for posterity, all were rendered with genuine care and great cheer. Kudos indeed to the establishment...

Dear Team,

I hope this message finds you well. I wanted to share my experience during my visit to your establishment this afternoon. Overall, the feedback from guests about the food was positive, but unfortunately, my interaction with a staff member at the counter left me with a less than favorable impression.

Upon asking for a table for two, I was informed that the restaurant was fully booked. However, I couldn't help but feel a sense of racial profiling during this interaction. It was disheartening, especially considering we had driven 45 minutes in the hopes of enjoying a meal at your establishment.

Contrastingly, we found a warm and welcoming atmosphere in our own town, where we could enjoy a delightful meal without such experiences.

I share this feedback with the intention of constructive criticism, hoping that it contributes to the continuous improvement of your services. I believe fostering an inclusive and welcoming environment is crucial for any business.

Thank you for your attention to this matter. I appreciate your understanding and look forward to positive changes in the future.

Best...

Omg this pub was absolutely beautiful!

My sister brother and I went there and we are all allergic to gluten and dairy. The waitress and waiter were brilliant! Took our order, amended some items with no issues or problems.

5 stars and Top marks to the chef who made absolutely amazing alternative foods for us which tasted out of this world!! The portions were great and even though full, I could've ordered more because it was just so tasty!

I cannot praise this Inn enough with their hospitality and great food!

They also wore masks but with a smize (eye smile).

We came from London so next we are in the area will definitely visit again!

I wish I took pictures because everything was just perfect but I was too engrossed in my beautiful food

Thank you for making it an excellent experience, to remember

Update: 30th July 2022 We came here again... OMG another amazing experience with food and staff! Absolutely brilliant, hats off!

Again great choices for dietary requirements and food is beautiful!

Staff are so friendly and accommodating with everything!

I would HIGHLY recommend to come here if...