The White Hart — Restaurant in England

AVOID AT ALL COSTS!!! ||||There is a reason this hotel is cheap, they cannot fill the rooms. We had booked to stay Sunday to Wednesday but left on the Monday. On first appearances it isn’t too bad, tired, but clean, the room was small but to be fair had everything you could need and after looking at other reviews we were lucky, we had our own en suite rather than a shared bathroom on a landing, so the room itself was satisfactory. The pub is again pleasant, nothing offensive about it but nothing that stands out. The food was ok, very basic pub grub, I would imagine a turbo chef is an integral part of their kitchen equipment but it wasn’t bad food, more bland. I wouldn’t say the best meal of my life but definitely not the worst, what was the worst and incredibly offensive was the owner, never have I spent the night in a hotel manically googling other local hotels because I am in such a panic to get away from the place I am staying. I have never felt so uncomfortable In a hotel. Friends met us for dinner and we ordered three starters between four of us, when only two came out we asked about the third and we’re told they had run out, when we asked for an alternative we were told they had run out of that too. We asked the waitress is she could find out what they had and then we could choose from that. We sat chatting and sharing the other two staters and occasionally looking over to the kitchen door to see if the waitress was returning. A short round grey haired man who I now know to be the owner marched over to us and asked in a very abrupt and aggressive manor if we had a problem.My friend said not as such, the starter we ordered had run out so we are waiting to hear what you have, he then said yea you do have a problem, I have been watching you and you have been following her with your eyes, why are you staring at her? What’s your problem? We said no one was looking we may have glanced to see if she was coming over but he then told my husband to shut up and carried on being incredibly aggressive verbally to my female friend.l and eventually he left us alone. We finished our meal in near silence and were too scared to look around in case we were accused of being rude to the staff again. Our friend left and we went to our room and found a new hotel as we were not comfortable staying especially with a baby. We didn’t have breakfast for two reasons…1. There was a sign outside our door saying Breakfast is served between 8.30-9.00, to me that is making the window so small you want people to avoid asking for breakfast and 2. I was too scared of the welcome we would receive. We packed our bags and my husband went back in to explain the situation and say we were leaving and credit where credits is due, the lady on reception did not argue and refunded us for the days we were now not staying without arguing. We went to stay at the newby bridge hotel which was absolutely fantastic, for 15 pounds extra a night we were welcomed, nothing was too much for them, dogs were not only welcome they were accommodated and you have use of a swimming pool and jacuzzi. The food is also absolutely fantastic and not your usual pub grub, so if you are thinking of staying here, I would suggest looking up the newby bridge hotel and staying...

AVOID AT ALL COSTS!!! ||||There is a reason this hotel is cheap, they cannot fill the rooms. We had booked to stay Sunday to Wednesday but left on the Monday. On first appearances it isn’t too bad, tired, but clean, the room was small but to be fair had everything you could need and after looking at other reviews we were lucky, we had our own en suite rather than a shared bathroom on a landing, so the room itself was satisfactory. The pub is again pleasant, nothing offensive about it but nothing that stands out. The food was ok, very basic pub grub, I would imagine a turbo chef is an integral part of their kitchen equipment but it wasn’t bad food, more bland. I wouldn’t say the best meal of my life but definitely not the worst, what was the worst and incredibly offensive was the owner, never have I spent the night in a hotel manically googling other local hotels because I am in such a panic to get away from the place I am staying. I have never felt so uncomfortable In a hotel. Friends met us for dinner and we ordered three starters between four of us, when only two came out we asked about the third and we’re told they had run out, when we asked for an alternative we were told they had run out of that too. We asked the waitress is she could find out what they had and then we could choose from that. We sat chatting and sharing the other two staters and occasionally looking over to the kitchen door to see if the waitress was returning. A short round grey haired man who I now know to be the owner marched over to us and asked in a very abrupt and aggressive manor if we had a problem.My friend said not as such, the starter we ordered had run out so we are waiting to hear what you have, he then said yea you do have a problem, I have been watching you and you have been following her with your eyes, why are you staring at her? What’s your problem? We said no one was looking we may have glanced to see if she was coming over but he then told my husband to shut up and carried on being incredibly aggressive verbally to my female friend.l and eventually he left us alone. We finished our meal in near silence and were too scared to look around in case we were accused of being rude to the staff again. Our friend left and we went to our room and found a new hotel as we were not comfortable staying especially with a baby. We didn’t have breakfast for two reasons…1. There was a sign outside our door saying Breakfast is served between 8.30-9.00, to me that is making the window so small you want people to avoid asking for breakfast and 2. I was too scared of the welcome we would receive. We packed our bags and my husband went back in to explain the situation and say we were leaving and credit where credits is due, the lady on reception did not argue and refunded us for the days we were now not staying without arguing. We went to stay at the newby bridge hotel which was absolutely fantastic, for 15 pounds extra a night we were welcomed, nothing was too much for them, dogs were not only welcome they were accommodated and you have use of a swimming pool and jacuzzi. The food is also absolutely fantastic and not your usual pub grub, so if you are thinking of staying here, I would suggest looking up the newby bridge hotel and staying...

Took a very dear friend for a couple of days near Bouth walking distance from the White Hart , we both have severely disabled children and were looking forward to a very rare couple of days away , We had a special day and thought we’d end it with a couple of beers and some lovely food at what I know is a great pub and was excited to share my previous experiences of the White Hart with my friend , On entering the pub I asked the food situation and was told food was served 5 till 8.30 , we enjoyed a beer in the beer garden and decided to eat around 6.30 so went in the pub to order only to be told they where now fully booked and couldn’t accommodate the 2 of us unless we were staying there , I did find this a bit unusual for a pretty empty pub on a Monday evening but accepted the situation and was told if the situation changed they’d let us know , We bought another beer , said we were in no rush and would appreciate very much some food as we’d had a drink couldn’t drive anywhere else and hadn’t taken any food with us for our first night , I did ask a couple of times up till 8.10 if the situation had changed and even asked if a couple of bowls of chips would be at least possible , I was told in no uncertain terms that it was an absolute NO , The barmaid was very stern with us and looked very stressed , it was hard to believe the food situation as people were eating all around us and we couldn’t even get chips , I did feel embarrassed as I’d recommended the White Heart to my friend and just got the feeling we weren’t staying there so eating there wasn't an option from the outset, I was frustrated and rather upset how the evening had ended and mentioned to the barmaid as we left that I had in fact asked the food situation on entering the pub at 5 and wasn’t told it was fully booked or that I needed to book as it might fill up , at which the barmaid unleashed a totally unprovoked verbal attack saying they had one chef on who was under pressure and that I had been very Rude by keep asking and maybe she would have accommodated us if we hadn’t been so rude as to keep asking, flabbergasted wasn’t the word !! Total shock at the content of her response and the volume, in front of the whole pub , I’ve never been so embarrassed and my poor friend who recently lost his wife to cancer looked in total shock , this incident spoilt our whole trip , if you’ve just got one chef on in a 50 plus seater establishment and your overstretched and your having a particular bad day try not to take it out on your customers as you don’t know there lives and what direct effect you have on a vulnerable mind , Thanks White Heart for making our visit very very memorable and thank you trip advisor for this opportunity to clear my head of this very uncomfortable unfortunate totally avoidable...