Tow Bar — Restaurant in England

This pub was recommended to us at the beginning of our holiday at Cayton Bay Holiday Park, but we decided to leave it until this evening to visit as we are going home tomorrow.

This pub is literally across the road, and on some evenings, you can hear the outside live entertainment. I had read the previous reviews and felt it was a bit of a hit or miss. I didn't allow it to put me off and felt I needed to visit and judge for myself. I am SO GLAD I DID.

The Tow Bar was extremely busy, which tells me instantly how good it must be. The pub was warm, welcoming and the staff friendly. We managed to find an available table, which was next to the disabled toilet, which I did not see beforehand, or I wouldn't have chosen to sit there.

The menu has a limited selection, but there is lots to choose from, if you get what I mean. The prices are, on average, a bit more than what I would spend, but on receiving our meals, it was more than plentiful. I did choose to have extras such as the gorgeous homemade onion rings and coleslaw.

The queue was long (people were served quickly) when ordering our meals and drinks, and I was surprised as to how quickly our food was delivered to us. Our meals were beautiful, and we were incredibly impressed with it all, including the service from the bar staff and the young man who delivered our meals.

There is an outdoor hut called called 'The Hitch' that offers waffles, ice cream, and milkshakes. I did see a member of staff go out of her way to accommodate a little boys request of a milkshake because it had closed, which I thought was so kind of her.

This is a lovely and lively, friendly family pub and I would highly reccomended you to visit. I have attached photographs of the menu because it was something I couldn't find on the reviews, which I would have liked to have seen...

Went for my sister's birthday meal. Ordered 2 mixed grills and a beef in Guinness pie. Where do I start? The waitress apologized as she served the food up and asked if my sister would like another pie top doing as it was burnt and black. My sister said no as she thought she could remove the burnt layer. The mashed potato was cold on the inside and the carrots, peas and diced swede were also cold. The only hot thing on the plate was the meat in the hot gravy. How can you burn a crust top and it be cold?

The mixed grill meats were lukewarm but the chips were cold and very bitty. The peas were cold the eggs were overcooked, crispy and cold I took my egg to the bar in a napkin and asked for another one as it was like a rubber frisby. The steak was ordered as medium cooked but came out as a rare. Not good at all. Had the waitress come back after serving us to ask if the food was ok we would have told her to take the meals back but she only came back to clear the table. When asked if everything was ok we told her no & exactly what was wrong & she said "ok i'll tell them".

The couple next to us had pizza and scampi meals but only ate the scampi and some of the pizza and said it was all cold. They left and we told the waitress why they'd left their food.

The pub was very busy and meals were busy also so there really wasn't any reason for cold food to leave that kitchen. I've given 1 star for the drinks but you can't really mess up a white wine and 2 blackcurrant and lemonades. We always have desserts when having a celebratory meal but not this time.

After viewing the reviews before visiting and seeing how good the pub is supposed to be we were very disappointed and will certainly not return. After a lovely day of birthday celebrations this was a very disappointing end to an otherwise...

Sat near the bar as I was on my own. Ordered a pizza and a shandy. I had to cover my pizza (because of the flies) when I went to the bar for another shandy. I needn't have bothered as my pizza was whisked away while I was at the bar. When I brought this to the attention of the six bar staff most found it amusing and eventually one stepped forward and sorted another pizza. At no point did I receive an apology. We all get flies in this weather but most of us deal with them through better hygiene.Also there was obviously someone sat at that table as my rucksack was on the chair and various personal items on the table. I was only a few feet away from the table but my back was turned and got served quickly. Why the server or person who took my food could not ask if I had finished shows a very low level of customer service. The last time I checked your pub is located between two large campsites, any fields are some distance away so your excuse doesn't wash. Therefore my comment about your hygiene was necessary. Yes, I left my clean napkin over my food, but that does not detract from the fact that the table was...