Trevaskis Farm — Restaurant in England

Read reviews and thought we have to have Sunday lunch there, seeing as we had been in the week to pick their wonderful PYO fruits and vegetables, however we arrived and were shown to our table, drinks came quickly, Don't Order the Squash it's just coloured water, I mean yes staff probably been told not to use too much but at least make it so it tastes of orange or Blackcurrant, the waiting staff were absolutely amazing, food was served quickly and we were informed the Lamb for today was rolled lamb so had some fatty areas, in other words it was a cheaper rolled breast or shoulder, that didn't put off the hubby but my son who's autistic has a phobia of fat so opted for the chicken, myself and my youngest son had their rare breed pork now when the food arrived it looked lovely, but it was Luke warm, which meant my husbands lamb left a grease lining at the top of his mouth, then came the potatoes, if you don't have your own teeth don't try and eat them unless you have used fixer that day, they had a solid exterior which was disappointing as they were a nice potato, the swede mash and the pork was absolutely amazing I really can't fault that, the lop rare breed pork is so flavourful its absolutely lush, but I have to sadly admit that the rest of the veg was terrible, the carrots hadn't been peeled and some looked almost dirty still at least give them a good scrub, yes I get veg is better in skin but carrots are always the exception, they were hard, so hard I couldn't stick a fork in, the cauliflower cheese was exactly the same although the flavour was nice the rest was just inedible, and peas and cabbage well it must have been dipped in hot water and that was all, they too were hard and inedible, the Yorkshires looked great and the top half was brilliant until the stodgy bottoms that had half the oil still sitting in them 🙄 overall the food was one of the most expensive, poorly cooked meals I've had, needless to say not one plate out of 4 were anywhere near clear, that really annoyed me as I hate waste but it was just terrible, after eating we sat there with our plates to the side and used napkins on top, yet 20 mins past and no one came to clear the plates, having a autistic child whom by this point wants to know where his dessert is and can he go home 🤦‍♀️ so I made the decision to head to the dessert counter ask for dessert to go and pay the bill. £97.15 for 2 adults 2 kids 3 pints of squash ½pt of Pepsi max and 2 childrens dessert and one adults, absolutely shocking for a meal that was wasted and to be brutally honest I've had better roasts off the too good to go app. I admit desserts were the best part and I was able to share mine it was that big, it was an awful lot of money to waste that's for sure.

Further to this When picking fruit the other day I brought some Judes chocolate custard that was reduced, it wasn't until I got home that day I had realised she had charged me full price, so today I took it back to the shop with the receipt to be basically called a liar by telling me that staff wouldn't have made that mistake if it was reduced they would have rung it up as so 😡 it's such a shame as I was so very impressed with them up until today, now I'll never visit again, even if their fruit is the most amazing, the way we've been treated today, is...

I do not understand why Trevaskis Farm is so highly recommended. Our experience was disappointing.

We visited for breakfast while on holiday last year so thought we would try for dinner this year.

The menu is varied and interesting and we saw a number of people receive what looked like very appetizing meals.

I had short rib of beef and my husband had sizzling duck. The positive was the clearly good quality meat. The disappointing part was the actual cooking. The sizzling duck lacked any kind of flavour or seasoning. My short rib of beef with truffle mash was salty and believe me, with my salty palate, it would have been off the charts for a normal person. My dish inexplicably came with a second side portion of grossly over boiled potatoes with random bits of white onion through it. The seasonal vegetables, also a side, were over cooked and had no seasoning.

We decided to share a chocolate fudge cake. Good job because the slice was huge. Nothing fudgy about it. The sponge was so overcooked it crumbled and it was difficult to eat with either a spoon or fork. The fudge was solid (too much chocolate in the ganache - yes that is possible :-) to the point the layers in the middle of the cake could be snapped in half.

There is a vast dessert counter that is designed to dazzle but to be honest, they would be better reducing this to 5 deserts or cakes and actually doing them well.

With a small baby and a limited wake window you don’t really have the option to be sending food back and complaining - you need sustenance and don’t have the time for arguing. If something is disappointing you just have to live with it.

This place has a feel of work canteen or a Little Chef in the 80s. We had several waitresses attend to us but there was no control or co-ordination. We hadn’t even sat down and got our baby in a high chair and we were approached for a drinks order by two separate waitresses wielding iPads.

Our food arrived separately despite there only being two of us so one had to start to avoid food getting cold.

We were then asked by three separate people whether our food was ok within minutes of each other. Of course you say yes because you would just like some peace when you have a mouthful of food.

They are trying but they need to reduce the size of the menu and stick to the basics and do them well. The burgers going out looked good as did the fish and chips but I couldn’t comment on the taste.

We won’t...

Went for a Saturday lunch, parking was reasonable and fast, which to be fair was a busy time on a Saturday, entered the front door (main entrance) and was waiting in line for front of house, the family in front got hovered up by what I assume was front of house and then we just stood there whilst 3 young girls stood around the till chatting, one girl was holding £80 for some reason talking, then they all left and we remained stood at the now empty front of house, which wasn't to be fair a massive time but still, we didn't really know what was going on. We remained stood there as workforce just walked past us, and people was now queuing behind us, we then got asked by a girl where we wanted to sit, not a hello, or sorry for the wait, but where do you want to sit, which due to the nice weather was outside, she then said just go and sit out there, I said at what number, and she said "anywhere". This surprised me, as she then just walked off inside the restaurant, as I assumed we would be walked to a table and some sort of conversation would happened. So we now just stood in the door way again, debating what just happened, so we then walk back out the same door we walked in, to do as suggested, find somewhere to sit ourselves, to find no seating other than tables with reserved signs on them. A girl outside then sat a new family walking straight from the car park, who hadn't been inside to front of house, straight down Infront of us, leaving no space (tables) and we was now waiting again, this girl then said we couldn't just sit anywhere and needed to be sat inside, even thought she had very clearly just sat people down from the car park, and at this point we decided we had seen enough and left. Now I literally cant fathom how this place gets customers. The front of house is possibly the worst I have ever seen, now I'm not saying I need a red carpet to be rolled out for me but for the size of the place, the lack of any form of leadership is staggering. You literally have people driving away from your doors because you can't be bothered to sit them down and at least have someone say Hello. I won't...