Went today for a family carvery meal.....extremely long wait in-between placing our drinks orders to then being able to place our food order. Then waited a further 45 minutes before our good was brought put to somenof us,as half were having carvery and the other half were having from the traditional menu! Carvery was tasteless im sorry to say 😒😒. The cauliflower cheese was so watery, the cabbage and carrots had been left to dry out too long...they had started going slightly black around the edges. The Yorkshire puddings were bought in frozen ones that were like cardboard.....it doesn't take much to whisk up a batter mix and make proper homemade yorkies! Same goes for the parsnips.... pathetic small slices that were bought in frozen and cooked to nothing!!! As for the desserts.... they made up for everything that was so bad with the carvery - the desserts were absolutely delicious. Highly recommend the lemon cheesecake and the banoffee pie!! Our tableware booked for 13.30pm and we finally got to start eating at 14:50pm....with no explanation or apology given from the staff. It wasn't over busy either...3 tables came in after us and were served and dealt with before our food order...
Read moreWent in for lunch on Sunday with family was greeted by a waitress who bought over a highchair to the table i said that we will not be needing a highchair as i was keeping little one in her pram. The waitress huffed and said with an attitude “i guess ill take it back then” . We was then topd we would need to wait until we are called up to go get our sunday roast we was waiting over 40mins and was only when i asked about if we could go get our roast we was allowed to go up. The roast was the worst ive ever had there not sure if they have new chefs in but the veg tasted like a bucket of salt had been spilt into the veg the potatoes were also disgusting and tasted old like they had been reheated. Some of the items of veg i couldn’t actually put onto my plate as the spoons for dishing up was extremely hot to the point they were burning your hand to touch. When taking my baby to the baby changing area i was greeted by a staff member asking if i needed a highchair as i was going through the baby changing room door. Funny enough i did not need a highchair to change my baby 😂 thus visit cost me £32 in total for me and my husband. Safe to say we will not...
Read moreMy wife wanted a carvery so I searched on Google for one with good reviews and ended up booking a table for 4 here. We each had a standard carvery and unfortunately it was awful, the turkey was dry, the gammon was super salty and the beef gristly, the stuffing was like a small paving stone, the cauliflower raw and the potatoes not cooked. The parsnips were edible and so was the Yorkshire pudding but for £59 we left disappointed.
To top off a bad experience my daughters turkey had a large black hair in it which I believe was the guys hair who was serving the meat, the staff quickly replaced the full plate but by then my daughter felt sick and didn't want to put any of the food in her mouth.
Our plates were taken full of food and no questions were asked, when I asked for the bill we were passed a card which asks for you to review them on Google, I did say to the young lady you probably don't want me too but she said they have to give them to all customers, so here is my review.
If the owner reads this, my advice would be to acquire a new chef as these mistakes with the food only require very basic...
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