My family and I (11 of us) came for a meal for a birthday celebration this evening and were sat next to an even larger table who were also celebrating a birthday. The table next to us had just finished eating when we arrived and were drinking; they were so loud and increasingly rowdy and after enduring it for a while, my dad asked them politely if theyβd mind being a little bit quieter, whilst also acknowledging that they were there for a celebration too.
This was met with an awkwardness and hostility which persisted throughout the whole meal, with younger (drinking) members of the other table continuing to moan and talk about it under their breath for the duration. Reference was made to the fact itβs a pub and not a wake. Completely appreciate that, but it was 6pm in a family pub, with our young children including a 3 year old and one month old baby.
We spoke to bar staff afterwards whose response was βsorry there wasnβt anything we could do about itβ, βitβs just one of those situationsβ, βit was out of our controlβ which just highlights that they would not have dealt with it appropriately had they been given the opportunity to (baffled that they had no awareness of how rowdy it was - appreciate loudness comes when numbers are high but it was far beyond that), and were probably just happy to take their money.
The pub was empty apart from our two tables and my mum had mentioned that perhaps we could have been placed elsewhere, to which the waitress responded to say βthere was nowhere else we could put youβ even though we have previously frequented the pub and sat elsewhere over the last twelve years.
On leaving the pub, one person from the other table said they βwere that close to decking my dadβ - a completely disproportionate response!!
The really loud and then awkward atmosphere and poor response of the bar staff/ management are all reasons why we left our meal earlier (taking the birthday cake with us) and we will not be returning in the future! Iβd recommend others look elsewhere too based on...
Β Β Β Read moreReally lovely country style pub. Have been here many times in the past and enjoyed ourselves. Haven't been for a while so thought we would go here for a change of scenery. I was quite shocked how much the prices for food have increased - considering the portion sizes it arrived as. I didn't get pictures of all our food, my friend got the salt and chilli chicken kebab and fries - hers looked amazing and a relatively good portion (cost Β£13.50). I had adults hunters chicken which came with chips, 2 onion rings, half a grilled tomato and a tiny bit of rocket, I thought was slightly overpriced at Β£12.29. We were most shocked at my daughter meal, she went for the 'bigger appetite' hunters chicken. As pictured it was just a hunters style breast of chicken, maybe 10 chips and 2 tiny spriggs of rocket on top - although it said on the menu a salad garnish. This cost Β£8.25! Which I thought was way overpriced for the portion, in comparison to other places in regards to 'bigger appetite' child meals.. this was definitely one of the smallest portions I've seen. Was quite disappointed it didn't even come with peas or some other extra that is healthy. We did order side dishes of halloumi sticks - which were honestly the best I've ever had. Onions rings - also wonderful and garlic bread which unfortunately was quite overcooked. The pub itself is lovely, lots of character, open fire for those colder months, seating outside at the front and back which is awesome. Plenty of parking as well.
I would recommend this place if you're wanting a cold drink in the sun but unfortunately due to us being quite disappointed with the food, we...
Β Β Β Read moreWent here for a family meal, lovely place in the countryside, very empty only a couple of others in there. Ordered 4 mains and 4 garlic breads for starters, the barmaid was very cold and unwelcoming, 2 of the garlic breads arrived, both were under cooked and only toasted on the top half, the other 2 took ages to come as the barmaid was to busy feeding another couples dogs with chews from behind the bar. Was around 8 further minutes till she arrived back with another 2 rounds of soggy undercooked garlic bread. There was no mixed grills or kebabs available, we ended up with 2 burgers and 2 hunters chicken, the roll on my burger was so hard you could of thrown it threw a window, the hunters chicken was microwaved to death and was brought home for the cat, who didnβt eat it, all in all this is the worst meal we have had out in the last 24 months and ended up going to a different pub for dessert. This is such a shame as itβs a beautiful setting, Marstons clearly need to employ a proper trained chef for this pub as the food was awful, and employ someone who can give a warm and cheerful welcome and some descent customer service. I will not ever be going to this pub again and will be sending a letter of complaint to Marstons, We did ask them to swap out for a new roll but there was no apology from the barmaid, I will write a letter of complaint to head office and recommend they get some descent chefs and staff. All in all a very disappointing evening in the pub. I would also recommend moving table 1 as you can see straight into the kitchen and see our food sitting under a warmer hood for...
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