Starbucks Coffee — Restaurant in Erewash

Hello last week Friday I visited your little Eaton shop for a coffee with my dad and my miniature dachshund. As we drove in we noticed there was outside tables which we thought with the dog we would sit at. The front door didn’t have anything on it in your face to say no dogs allowed so I picked my dog up and proceeded to carry him in (well behaved small and quiet) my dad said he would grab the coffee and meet me out back. Before I could even walk to the back door a woman behind the till shouts across the room NO DOGS, you can’t be in here! And to say I was embarrassed was an understatement, the whole que and people sat down all looked at me and I replied im carrying him through to go out the back, which she shouted no you’ll have to go round the side. Embarrassed I left the store and went to walk round, no idea other than going onto the grass and between the wall and the building to get to the back. I’m absolutely shocked the girl had no mannors and handled it totally wrong! When looking for this no dog sign I noticed it’s on the back door not the front and is right down at the bottom of the door so easy to miss. I also noticed on their websites it’s at the managers discretion not a NO DOGS, I’m still thinking about it a week on, the girl was so rude! Could have came over and spoke to me but instead shouted at me across the room. I take my dog out with me as he’s helps...

The staff were rolling their eyes at the lady in front of me for not being familiar with this menu. Not everyone is!!!! Then my turn. My son asked if they military discount and the rather pathetic excuse of a manager came over and said you need proof of ID as well as military card…. Who carries all of their ID’s it’s an MOD card…. 🙄. I politely said don’t worry, we are happy to pay full price and left. Never again will me or my family enter that building, not because we need discount or are people who expect discount…. But because the uneducated inexperienced Baffoon that thought despite looking like he had slept in his uniform was entitled to bark arrogant demands at my very beautiful son. Concessions are taking over retail and the pay is not enough to get good people. Starbucks get some well you call it management who have...

Some recent issues- great coffee (medium Americano £3.85) as always staff are ok- Last 3 visits now- Never any WiFi !!!! and no phone signal either here so impossible to connect to internet (asked several times now and the staff say it’s working )- Background Music has gradually gotten louder and louder so last visit it was akin to being in a music venue- And to top it off now they have introduced 1hour limit to park before they issue a ticket- I mean come on!!! At least make it 90 minutes so you can have a chance to do a bit of work or is it that they don’t want anyone to stay!!!? This used to be my first stop every week- I use pride park now - same coffee but much better experience ! WiFi ☑️ No parking restrictions if you input your reg!☑️ Better toilets☑️ No...