Café JD — Restaurant in Fermanagh and Omagh District

Was going here for years, couldn't have faulted the place. The food was always so nice, both the Fry's & lunches. But after a recent visit, we got 2 turkey & ham dinners, as my wife was eating away at hers she found a long hair inside her mashed potatoes, then as I was eating I also found a hair in my mash, it was either a beard hair or body hair, and it was pure black. I have a beard, but it's gray, with the odd brown tinge, so definitely wasn't mine. It was in the middle of the mash anyway.

I rang to inform them of this, I was passed on to someone who obviously had more authority. She said that the short hair I found couldn't have been from any of her staff as all are clean shaven. The hair was mashed in with the potatoes, so there's absolutely no chance it came from anywhere else, other than during the mashing process, or dishing it out, in the premises. The chef I seen was definitely clean shaven, not sure about all staff in the kitchen though. But I was made to feel like she didn't believe me, but she offered to replace the 2 meals.

Then today when we went to get the 2 meals she said she only offered to replace the 1 meal, which was bizarre. She then proceeded to say that her staff were all clean shaven, which could be the case, but if that's the case that was a hair from some part of the body. And if she's sure of this, why offer to replace any meal?

After the poor response from her today, I've decided to write this review & won't be going near the place again after this. I'm not out to get freebies (even though it's not free as all the food was binned last time), I really enjoyed the food here, but won't be made to feel like I'm trying to scam them.

I know hairs can some how end up in food, a simple apology & replacement of the food would have been sufficient. I did give them the chance to rectify the problem instead of posting a review. But after the poor response today I thought I would...

Was in enniskillen few mths with work and visited this place few occasions as convenient parking and seating is plenty and comfortable. Place spotless and staff extremely attentive and pleasant. Portions excellent etc and fresh produce. Can get roast or turkey/ham mid week which is rare. Negative points ordered orange juice one morn at £2 and got basically orange cordial with water in plastic glass,felt like a toddler. Breakfast has no puddings,,black or white at at all plus beans get scattered on plate. Place could be exceptional with right management I feel but cutting...

A truly amazing place. My cousin a Fermanagh native had never been here - we had the bbq chicken wings [came with slaw and fries] which were so large we thought they came off an ostrich and they were so juicy and meaty. Burger was amazing and came with onion rings, slaw and fries. We were stuffed but had to have the fruit pavlova which we both loved. Staff was so friendly and there is plenty of free parking. When I am next back, I want to go here for breakfast as they have a fabulous looking red machine which, from the cups of coffee I saw, makes a...