Papa Johns Pizza — Restaurant in Great Britain

Avoid. Avoid. Avoid. I have ordered a few times from here in the past, and the order is rarely correct. I ordered 2 Large pizzas for delivery (Cost £27) from here a week ago and waited over an hour before deciding to complain about my late delivery. I called 4 times over a period of 10 minutes only to have my call ignored (it rang out). After deciding that they were just going to ignore me, I drove the 2.5 miles to the shop (leaving my partner to wait in the house in case the delivery arrived) only to experience the worst customer service I have experienced in my life. They basically tried to deny that my order hadn't arrived and then told me that it was out for delivery (1.5 hours have now passed since ordering and paying online). I told them that I wasn't leaving the shop without my 2 pizzas which they very reluctantly cooked for me. I received no discount, apology or freebie and won't be back to this joke shop. I'd strongly advise everyone to boycott...

I ordered for collection and arrived 25 minutes later to pick it up where after being ignored for a few minutes despite there being 5 workers doing nothing I was just told bluntly there was no orders to be picked up, I showed them the app where you can see my order, tracking and order number. I was told that if I didn't get a email then my order was cancelled and I'd get a refund in 20 minutes. The staff were rude and never even offered to take my order now that I was standing in the restaurant, they just turned around and continued their conversation. It wasn't till 40 minutes later I finally got a email saying there was something wrong with my order, never saying it was cancelled or what was wrong with it. I also didn't get a refund till...

Worst pizza I have ever had. I chose papa John's for my birthday tea and was really looking forward to it. I was so disappointed when I collected it and took it home and so were my family!!! The pizza x 3 were burnt dry hardly any toppings and lacking in everything hardly any tomato base couldn't even taste it if I am being honest real lack of cheese and the portion of toppings were the least they could get away with I am still trying to find a few!!!..we paid alot of money for my rubbish food! The potato tots were dry everything was a real disappointment. Dry tasteless burnt food I will never go back! Utterly disgusting thanks for ruining my lockdown birthday tea! You are giving Papa...