Thumbs up — Restaurant in Great Britain

This place is some of the best food I've ever had no joke, crispy beef with a crunch and melt in your mouth finish and THEY DO CHOPSTICKS!!!! :D but seriously even the menu makes the place, kitchen and food look like it will be so clean and hygienic unlike nearly every other Chinese takeaway in Kilmarnock, great prices and the wee clear reusable tubs are a fantastic wee extra for packed lunches for college lol, love this place couldn't recommend enough! For an authentic good priced meal cooked to the highest standard...

Apparently my family was banned after the delivery drivers refused to deliver to us anymore due to us apparently giving them the wrong pound coin. I gave this money to be used, I did not know it was the wrong as I am blind and obviously cannot see very well. My father tried to explain the predicament but was treated like garbage over the phone. That was my experience with Thumbs Up. I would like to discuss this issue with someone who works there if they so wish. My names...

Phoned order. Counter staff drinking and clearly out his face. Went to shop next door and bought more alcohol and came back and continued taking orders over the phone. Our order was wrong. Asked for one ingredient to be taken out. All veg taken out out not just the one we asked for. The other dish we asked for one ingredient wasn't taken out. If you have allergies, this is def not a safe place to order...