Quaich. — Restaurant in Guildford

A conflicted 5 stars, as I have no interest in hurting a local places rating when I’ve just moved locally, or hurting places rating that have done me no wrong period, but I offer my feedback none the less.

As far as a small village coffee shop goes, it is what I would expect, and Horsley is lucky to have it.

There are things are missing that probably get a pass from me because of its demographic and small village nature.

I had a flat white, dine in, served in a take away cup. I looked around and saw big mugs mainly. My guess is, being a strongly British area, they are used to big hot mugs, and not coffee served shorter at 65 degrees, I am guessing they probably don’t have dine in flat white cups, which is probably an expense they don’t require really so fair play. Just a guess though!

My coffee tasted excellent to be fair, so kudos there! It was however more textured like a cappuccino on the frothy side.

The decor inside is lovely and rustic, it really does look warm cozy and comfortable, I would almost think I was in hipster parts of Melbourne. There are dogs everywhere which I love.

I’d be curious to know their food hygiene rating after what I saw on trip advisor, that was grim reading. I only hope it’s improved since 2019/20 as I believe anything below 4 stars is farcical, and that all places should legally be required to show their hygiene rating on the window.

I read reviews about locals getting the service and outsiders feeling just like that, outsiders. I understand that perspective from what I saw, but it’s probably a tricky one to manage on their end too. There are some hospitality aspects missing to take this place to another level, but that’s also a level they probably don’t really need to strive for.

Overall, a small business supported by the locals clearly, and I sensed very good vibes amongst them, if you’re passing by and need a coffee I’d give them your business but I wouldn’t go out of the way to come here if it’s more than 15 minutes out...

Hi Howard I would like to thank you and all your staff For great service your cafe is the best as you go out your way to please all your customers. A welcome smile time to chat a great atmosphere, I live in Nottinghamshire some 160 miles away and go to my lady friends in Leatherhead at least twice year and we camp in Horsley. This Cafe is our first stop after setting up the tent. We walk about 2 miles to get to the cafe but it worth the walk. Well worth a visit everybody,you won't be disappointed. See you next year Howard From...

Owner Robin, is the ultimate host and raconteur who will always greet you like a long lost friend and mean it! Quaich is the social centre of the Horsleys where you can while away contemplative moments or dash through for a quick coffee (if you can, that is ignore the home made cakes, snacks or gorgeous sandwiches)! I defy you to leave without having smiled, made or re-newed acquaintances and resolved to...