Wistow Café Bistro — Restaurant in Harborough

OK, so before I begin, please don't mistake us for a random cafe stop. We, as in (Married Couple) make a living visiting, trying and reviewing food outlets across the UK.

We live in Leicestershire, we read mixed reviews and decided to try and review for ourselves.

What we found? We decided not to upload our video onto YouTube, as we believe it would have a detrimental effect upon your business, we don't wish to do that, but we do hope you make note, take on board and make vast improvements, immediately.

So, a Jacket Potato, how much does a single Jacket Potato cost to buy? Not alot. Despite, any form of climate we are experiencing.

£8 plus, for a Jacket Potato, which you charge, is absolutely absurd, we order 2 of these, with Cheese, expecting thee best of the best.

No. What did we get served? We got Served a Frozen, Microwaved Jacket Potato, it's very important to note, we know exactly what a frozen, microwaved Jacket Potato taste like, once cooked, they deliver a almost chemical, unediable taste.

Did we eat the Jacket Potato? No. One bite was enough.

Together with this order, two teas, you've either not got the common sense to offer a pot of tea, or you simple wish to be greedy, we'll go with the latter. So, considering you don't offer a pot of Tea, you offer, one cup of tea for £2.50.

Let's put things into perspective for a moment, your cup of tea is the same price as a coffee / Hot Chocolate from most outlets.

Your outlay with a tea, is the tea bag, dash of milk and maybe a sugar? Tea can still be a fantastic profit, priced at £0.80 - £1.20. You're clearly exploting this.

To charge such prices, a specialality needs to be implemented, loose tea, cafeteria etc. Not, just a mug of tea!

Atmosphere, so basically we was sat in a makeshift LeanTo, Greenhouse effect when the sun was out. The Leantoo looks like a amateur DIYER has put it together, absolutely nothing here is professional, and by far does not Warrant the ludicrous prices.

What should you take from this?

Appreciate, you are simply a makeshift leantoo, your food is massively below standards.

Your quality of food in relation to your pricing is simply taking advantage of customers.

What do you need to do to rectify this?

Firstly, you need to stop blaming the "cost of living on your prices"

You need to start selling top quality food, no frozen microwaved Potato's at a very reasonable price.

We will be returning, another review will take place and hopefully all involved will have too notice and made...

Fairly disappointing really!

Response to Reply I am sorry you cant take honest feedback! After hundreds of reviews and over 300,000 views on them this is the first time I have be called overbearing, had a bad tone or manner (and which one of the 4 of us are you referring too). This is just to save face and be personal! Our table was polite in the way we raised the numerous issues and I feel that if you can not take honest feedback then this is a shame and it show that you are unwilling to learn from your customers bad experiences! I do however concede that Kilworth house has increased their prices since we last went but it was still a much more pleasant experience regardless of the amount you pay! As for posting on this platform, that is what is here for. Thank you

So 4 of use went for afternoon tea today and was treated by a lovely lady who explained the cakes and what's included.

First of all would you pay £36 for this tier of food, 4 triangles of sandwiches, 2 scones, cream, Jam and a choice of cake. Some crisps and a few strawberries and blackberries? This is £18 a head .... hmm

The crisps were soft and clearly been opened and stored in the fridge. The filling on and sandwiches was minimal, apart for the tuna. The scone was OK and the Rocky road had a hint of chocolate but not very tasteful.

The first server went home sick and we had no check back or water we asked for until the manager came over and offered us £10 off the bill. Which was nice.

However when we came to pay we got charged for 5 afternoon teas at £80!!! Ouch

We did raise this and was refunded. It was all just a bit hard work. Asking for things several times, soft food! Billed incorrectly! All just very unorganised.

I have had much better from Kilworth House...

This review would of been a 1 star if it wasn't for the beautiful surroundings. The one star rating would of solely been on the pricing of the current menu. Please note, the cost of living, ever increasing energy prices are very apparent to me as a business owner myself, and as a regular cafe / farmshop/ Garden centre cafe visitor, I go to a wide range of places and expect a price increase, and will support that small business. However, I'm sorry to say, I and we as a family, found your prices insulting, Jacket Potato's have always had a huge mark up, even with the price increases I can still go to some very nice places and get a Jacket Potato, for £4.95 with salad and coleslaw, and no surprise, all the other customers are also there eating their Jacket Potato's, it's a sell out. Toast, appreciate £2 for toast and butter, I'd happily pay that. But then, let's add some beans. "Beans on toast £6" this is where it becomes insulting, and where the increased energy price per unit can not be used as an excuse. You don't need a calculator to work out, you're charging £4 for a portion of beans.

Tea, £2.50 for a mug of tea. Again insulting. In comparison, other beautiful places offering "pot for 2" £2.25 or another example being loose tea, nicely presented in a cafeteria. It makes all the difference in warranting the price.

I reviewed your whole menu, and agreed with some prices, but unfortunately this was outweighed by other prices that I can only describe as insulting.

I appreciate you won't like this review, but I believe you'd generate more income / more sales if you revised your prices.

I will return, and I will happily change my review...