Tesco Cafe — Restaurant in Harlow

Quite simply the most incompetent staff I have ever dealt with. I’ve used this cafe since I was 5 years old and was a brilliant place to come for quick bite to eat or a big fry up. Now there is a manager who barks at staff and customers and you can always hear her shouting witch is nice when you’re trying to eat. I made an order I just eat witch is normally really good never takes longer than 30 minutes however this time I’ve waited over 2 hours with no update. Obviously the know that’s down to just eat but I decided to drive down to tesco cafe too see what was happening and found they had made my order and had just it dumped in the delivery bad and just left it. No calls to me witch some cafes will do to say they driver has not taken it. Wish I got her name now but the oldest member of staff with glasses sorry for being rude but was absolutely useless. I ask her to at least cancel my order as I can do it on my phone and told me basically I’m her words that it was just eat driver who caused the problem and there was nothing she could do. I’ve lost 2 hours of the day and now have to go fight with just eat...

Had what they called posh beans on toast as I saw some waiting to go out to customers in the open hatch as you que up bit strange that as well. When mine arrived it had this tiny poached egg on not much bigger than 50 p and was the most snotty egg I have ever been served ,I said to the girl can my egg pleased be cooked s little more Oh she said that's what posh egg looks like , I not posh but I know when egg not cooked and other half of white bit missing. Waited little while my daughter had already eaten her option, so when to the hatch and said please can I have my beans on toast dont worry about the egg oh no it coming you have to wait, here you are it's Bern cooked 3 times as well as tge beans and the toast what a mess did try to eat but...

We are regular users of the Tesco cafe and believe for the price the food is excellent. The staff work extremely hard. We have noticed recently that the staff seem to be overworked and very stressed. They cannot give the best service as they need more help. I think there should be two people for taking orders and making hot drinks. Managers, please do help your staff so that you do not lose valuable members of the...