KFC — Restaurant in Havant

KFC’s Finest: Where Rudeness is Always on the Menu!

If you’re looking for a restaurant where the staff make you feel like a complete inconvenience, look no further. I had the absolute honor of visiting this fine establishment on Saturday, March 15th, 2025, at around 8:30 PM, and let me tell you—the service was so uniquely appalling, it deserves an award.

The highlight of my evening was meeting the star employee, a young lady who has truly perfected the art of hostility. From the moment I approached the counter, she greeted me with a look that screamed, “Why are you here, and why are you breathing near me?” Her commitment to making customers feel unwanted was next-level, and I couldn’t help but admire her ability to turn basic service into an Olympic-level act of disdain.

But the real chef’s kiss moment? Watching her interact with a delivery driver who made the grave mistake of expecting to pick up an order. Apparently, in her world, asking for your food is a personal attack, because she instantly flipped from mildly rude to full-blown racist.

As the driver (who happened to be a person of color) politely inquired about their order, she rolled her eyes, scoffed loudly, and muttered something under her breath that was clearly not meant for anyone outside of her own miserable mind. Then, in the most condescending tone possible, she spoke to him as if he was incapable of understanding English—slow, exaggerated, and with that “you people” energy that made the whole room uncomfortable.

You don’t see that level of audacity every day! If blatant discrimination served with a side of apathy is your thing, this place is basically Disneyland.

As for the food? It was cold, stale, and had the distinct flavor of employee resentment. Perfectly aligned with the service!

So, if you’re looking for: ✅ A one-of-a-kind experience where customer service feels like an episode of Black Mirror ✅ The chance to witness racism and arrogance live in action ✅ Food that makes you seriously reconsider your life choices

Then this KFC is the place for you! Five stars for being the absolute best at being the absolute worst.

Will I be returning? Oh, absolutely. I need to see if she’s still carrying the torch for bad service like an Olympian...

Absolutely shocking, upon arrival with my female companion we entered the establishment with high expectations. Let's address the first of many problems. The "fast and easy to use order menu screen" was unresponsive. Went to front desk to save time instead of queing behind the one available operational machine (out of 6) to be glared at by quite frankly a rude manager. I began to order my meal and was left with a back turned female walking away as if I wasn't there I managed to ask another rude individual if they had gravy which the response was "yes there is plenty" I was happy and placed my extremely simple order of a mega box and began waiting. Please explain to me why someone who comes in 15 minutes into my wait time gets to walk away with 2 bargain buckets before my order has even been processed. I have never felt more inadequate in my life. I have received better service at my little sisters play doh pizzaria. This establishment is a joke and a spit upon the KFC name and brand as a whole with embarrassing staff furthermore poor and disgusting food will not be eating there again god forbid any of you enter without probably cause your night will be very disappointing I then received my food after watching the whole lord of the rings films and was laughed at and told "sorry just ran out of gravy" I have never felt more embarrassed in my entire life. I will be filing an official complaint and requesting full refund don't disappoint...

Long queue at least 25 mins wait to get food. Whilst delivery drivers ran in & out constantly. Got home opened bag & shocked at meal. 3 piece boneless was basically 3 dried out slithers of old chicken looked like it had been sitting round hours. Not even child’s portion of cold chips. Once again no sauce, no napkins, no cleaning wipes ! This kfc seems to have forgotten they exist. Took it back & asked for refund. Spoken rudely to, he basically said what’s wrong with it? I said thats not fit to eat & he said well there’s 3 bits there! He rolled his eyes & stomped off. Eventually lady came round asked my problem & refunded my money. I told her the lad needed customer service training as very rude. She apologised told me to hold on & brought me round another meal. I got home opened the bag & tbh not much better, went in bin. The whole place needs looking at. The staffs uniforms are grubby, they all look fed up & customer service not acceptable. The phone never gets answered probably cos they busy doing delivery orders. The kfc Havant town centre is smaller but much better , suggest people go there if they want better service & decent meal. But kfc what’s happened to your boneless breast chicken, it now looks like raggy...