Had a room booked 3 months ago and received very little communication even after ringing several times, still no communication. When we arrived we had a meal to celebrate a birthday. Bar staff were nice, food nothing to write home about. Tried to sort out the room as it was still unclear which room we were in. The owners wife told us we couldn’t have the room we originally booked and that we would have to take the another room on the front of the hotel (road side) then we were told now that room wasn’t available, which we weren’t happy about and because of being changed twice we were offered the room for free. But then the owner changed his mind and instead of having the balls to come and tell us himself, after tearing a strip off his wife for all to see outside, left it to his wife who was clearly incapable of dealing with the situation and were told we could not stay. We asked to speak to someone else to try and sort this and chef thought he would get involved, he was rude and didn’t listen to our issues and then finally the owner come along was terribly rude by talking over us, denied the poor communication and told us to leave. This was supposed to be a surprise meal and overnight stay that was booked over 3 months ago. I wouldn’t advise anyone spending anytime here, unless of course you like a Fawlty...
Read moreStayed the 1 evening, will not stay again, definitely not worth the cost even with the good cooked breakfast. We had stayed here for a couple of nights 3 years ago, but place is now tired and not particularly clean. Although bedding was perfect, it was the dust on and behind the bedside table (moved for socket and had to get husband to kill spiders and get rid of cobwebs). Dust and dirt on skirting, ceiling etc. The 3 windows could do with far better curtains the daylight woke us far far earlier than we would have liked 4.30am! We had lunch in the bar, on arrival Saturday but my sautéed mushrooms on half a ciabatta was just swimming in oil, the bread was sodden and as there was a soup of it in the bowl I couldn't even squeeze the fat out of the bread, after asking I did receive another half of ciabatta so I could at least eat the mushrooms with something, this, which i had for my meal, cost me £7.75 - not worth it and would definitely not recommend, I did comment at the time and when checking out. For that price I would expect a variety of mushrooms and the taste and enjoyment of sautéed food but minus the oil soup. Altogether, although we had a good breakfast we did not feel we received...
Read moreWell what delight full management, or mis management as it turns out!||Thank you so much for the abusive treatment of my family. A room was booked back in March as a surprise for my sisters 50th birthday. This was room 1 confirmed by the reception in person, after several phone messages being left last week 16/7/2025 requesting a call back to confirm everything was OK. No call back happened so my parents drove over and were told that someone else had booked room 1 even though they had written confirmation that it was booked for my sister! Eventually they offered room 3 and this was confirmed via a phone call the next day. After having a mediocre meal on 18/07/2025 we went to get the key for room 3 only to be informed that the had let the room to someone else! And that it was now room 4! This was debated with a male who we assumed was the manager/owner who's attitude towards my parents was horrible and very abusive and then he turned his attention to my sister and managed to totally ruin what was meant to be a surprise stay at the pub!||We left the premises feeling upset and scared due to the behaviour of the management.||||Anyone planning to stop there please...
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