Downham Cafe — Restaurant in King's Lynn and West Norfolk

First time been here ,my partner and I had the pensioners menu over 60's ,I had the shepherds pie veg and potatoes the food was good APART from the shepherds pie ,which was just a small slab of potatoe with some minced and gravy around it ,it really was not anyway shape or form shepherds pie ,and the portion was frankly very poor ,I know it's cheaper than the main menu I understand that ,but I felt insulted that because I'm a pensioner you thought it was acceptable to serve me that tiny excuse of what was suppose to be shepherds pie . The potatoes and veg were well cooked ,but the experience was spoiled by the pie ,we were going to have a desert but decided against it. .My partners fish and chips were adeqaute as shes a light eater ,it was well cooked she said and nice . It's a nice restaurant and nice people but it just let itself down ,,will I visit again ? Maybe ,we will see. Should have said something at the time ,but frankly I didn't see any point ,would it had made any difference? Sorry to post this but I really think it needed bringing to the attention of the owners. After just seeing a reply from the owner ,which I appreciate ,they have totally ignored my point about the shepherds pie ,regardless of it's portion size,if they think that what I had resembles shepherds pie in any way shape or form then I'm lost for words . Yes it's £6.40 for pensioners but that doesn't mean you put a small slab of potatoe on a plate with some mince and gravy around it and call it shepherds pie !!! A little sad the owner completely ignored my point without a hint of apology or understanding...

Myself and my friend was visiting Downham Market and wanted somewhere we could sit down and have a hot meal. So we saw the menu outside and we went in and sat down. It's very clean and nicely decorated. Nice atmosphere too. As we looked at the menu and a waitress popped over and asked if we wanted drink. Her name was Julia and she was very polite and helpful and cheerful. We both ordered two breakfasts from the set menu as they have a breakfast set menu. My friend wanted scrambled eggs with his. We ordered drinks too. What came to our table wasnt what we ordered, no scambled eggs, the bacon was very salty and hard, the sausage wasn't a good quality one, my egg was hard, but cold, fried bread and mushrooms were ok. I had to ask for the free hot drink at the till. 3 people there and had to wait while a customer kept them chatting. My friend was disappointed about the eggs. We ended up not eating most of it and felt it wasn't value for money. He ordered a milkshake and it had way too much sugar in it and was made with a well known liquid milkshake mix. For what he paid for, he should have had some ice cream in it. Waitress was lovely, funny and very helpful, but unfortunately the food let the experience down. Ok for a snack, and a cuppa, but nothing more and we have agreed that we shall not be doing a return visit...

Update: ordered a sausage, egg and bacon baguette to take away. 7/8 mins later server brought a baguette shaped box to the till and placed it on the coffee machine. Another 5/6 mins later much discussion about whose it was, it then gets given to me.

I refuse it as it’s cold by now. Young lad debates this, so I ask for a refund.

Not the kind of service I’m used to from this place. Disappointing

Excellent breakfasts and polite courteous staff.

They have developed a habit of clearing plates the second someone is finished. I find this a bit rude and leaves one person still eating at the end.

Best manners in this country is to wait until the entire table has finished, then...