Old Town Beach Cafe — Restaurant in King's Lynn and West Norfolk

Yesterday we queued behind someone a few minutes before the kitchen shut - which ok was a bit short but as someone was before us and we were there before 3pm, we started looking at the menu while waiting. However by time the person in front had been served, it was two minutes past three and the woman on the till said sorry kitchen is now shut. We explained we were there before 3 and were waiting while she served the person before us but she dismissed us by saying the fryers had been switched off and that was that. Didn’t want fried food but that probably wouldn’t have changed anything.

The manager was wandering around but elected to not get involved.

My question is are you so complacent and arrogant to treat customers like this? There are many other cafes in Hunny - so perhaps that national paper review has gone to your head.

We’re local and have spent hundreds in here over the course but not any more. Copper kettle or Georgie’s to name a couple are perfectly pleasant places where the staff actually give a hoot.

UPDATE in response to owners feedback -

So don’t say we were hostile and rude. Yes things were a little frustrated because we were waiting before 3pm to order, only to be very surprised when we were declined food - never had that happen anywhere else before - but if we were rude and hostile, then why did your staff serve us drinks?

If we were rude and hostile, I would thoroughly expect nothing less than being asked to leave. not be served drinks (which were very much needed in that moment).

In fact, all hospitality premises have a zero-tolerance policy on hostility so it is only reasonable to say your feedback on our supposed behaviour is fiction - you certainly didn’t feel the need to ask us to leave.

I don’t blame the member of staff on the counter btw - it’s you as the owner that should have a procedure that works - Maybe put the sign outside the door soon before 3pm saying kitchen closing time so it’s more obvious before...

After a refreshing and wet walk on Hunstanton's beautiful beach, we stumbled upon the Old Town Beach Cafe, and let me tell you, it was a delightful discovery! The cafe itself has a warm and inviting atmosphere, but the real star of the show is the food.

The menu offers something for everyone. We had a fantastic mix of options, from burgers to hearty Thai curry. But what truly impressed us was the fantastic selection of gluten-free and vegan options. Often, these dietary restrictions can mean sacrificing flavor, but that's absolutely not the case here. Everything we tasted was bursting with fresh flavors and cooked to perfection.

For the gluten-free folks, there were delicious sandwiches on proper bread (a rarity!), and for the vegans, there were creative and satisfying dishes like Thai curry (which, by the way, was incredible!). We all left feeling happy, satisfied, and incredibly well-fed.

The Old Town Beach Cafe isn't just about the food, though. The staff were friendly and attentive, making sure our experience was top-notch. Whether you're a local or just visiting Hunstanton, this cafe is a must-try. It's the perfect spot to refuel after a day at the beach, and with its inclusive menu and delicious food, it caters to everyone. ...

I wish I'd have taken photos of this takeaway meal. Words won't do it justice, but I'll try. I had a nice, friendly greeting by the staff and my order was taken efficiently. I ordered four fish finger sandwiches and two portions of chips. The total was quite expensive, but when the boxes arrived, they were a) worth the expense and b) worth the wait. It was a busy, hot Sunday afternoon. The cafe was inundated with customers, I don't think they could have done more to feed us all in a timely manner. I simply sat outside in the sun with my dog and a cappuccino (made very welcome, by the way!) until the order arrived. The sandwiches were made with the finest bread (white, brown and granary were all on offer) and the fish fingers weren't simply Bird's-eye! The bread was buttered, the fish fingers were larger than you'd expect and full of proper fish. There was a small salad, coleslaw and a pot of tartar sauce inside the box, too. The chips were all home made and hot and crispy. The staff had added wooden cutlery to the order which made our beach meal perfect. I would...